Mayfield Road Surgery
6 Mayfield Road, Chaddesden, Derby, Derbyshire, DE21 6FWContact details and opening times
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Reviews
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Review titled Always receive a very good service
Rated 5 stars out of 5
by Lynne - Posted on 13 December 2022
Your Review: I became a patient of this Medical Practice in 1988 and have received exceedingly good care throughout. I consider that I am responsible for my health and wellbeing, I maintain my weight, eat a healthy diet and I exercise regularly, hence I have had few occasions when I have needed to consult with the medical centre. When I have required care, all of my interactions with reception, nursing and clinical staff have been extremely positive. Thank you to all members of the team. However, I do agree that your telephone and appointment system is overstretched and it raises concerns for elderly patients who may need to contact a GP
Visited December 2022
Review titled Mayfield Road Surgery
Replied on 14 December 2022
Many thanks for taking the time to provide feedback to the practice and thank you so much for the lovely comments you have made, we are glad that you are happy with the care and service you receive from us. I will ensure that your thanks are passed on to the whole practice team. I would like to also assure you that we are aware of the increased pressure on our current telephone and appointment system and that these are not working as effectively as we would wish. We are currently looking into alternative solutions to try and improve these for our patients and will hopefully have a solution early in the New Year. Once again, thank you for your lovely feedback.