Mayflower Medical Group
Stirling Road Medical Ctr, Stirling Road, Plymouth, PL5 1PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thank you so much!!!
Rated 5 stars out of 5
by Jackie Hallett - Posted on 30 October 2022
I have recently moved and this was my first visit and experience of Sterling Road Medical Centre. All I can say is I was impressed, highly qualified nurses and practitioners who gave me the time to really listen. I cannot fault the service. Efficient and Caring! I would personally like to thank the lovely staff that helped me yesterday.
Visited October 2022
Review titled Mayflower Medical Group
Replied on 31 October 2022
Thank you so much for this review. I will ensure this is passed onto the relevant staff and management at the surgery
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Review titled Lamentable
Rated 1 star out of 5
by Anonymous - Posted on 19 October 2022
I had a telephone appointment booked, it didn't happen. Went to the surgery to find out why. Their response was, ' the appointments always run over ' if they know this why tell a me it would be before 12.30 ! Told me I would be called next, we'll I wouldn't be there as I'd waited in all morning and had to go somewhere else. Offered me 4 pm appt ' , then said the Dr didn't work that late... then said she'd call my mobile. I pointed out that I didn't wish to be discussing medical issues whilst out, this was highly inappropriate. I now have an appointment for Friday, at least this time she was honest in telling me it could be anytime. Another lamentable service from this surgery. Please don't respond, having read your previous ones they repeat as if written by a robot.
Visited October 2022
Review titled Mayflower Medical Group
Replied on 21 October 2022
Thank You for your review of Mayflower Medical Centre and I am sorry you feel you have had a bad experience at our surgery. Please could I request that you make contact with the site manager Caroline Gibbons as she was present at the time and may be able to offer some clarity on the event. Thank You