Meadowside Medical Centre
Mountbatten Way, Congleton, Cheshire, CW12 1DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice nurse
Rated 4 stars out of 5
by Anonymous - Posted on 04 September 2024
Been to see the nurse what a lovely lady she is put my mind completely at ease and always happy to help you no matter what you see her for such a compassionate nurse
Visited September 2024
Meadowside Medical Centre has not yet replied.
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Review titled Always helpful
Rated 5 stars out of 5
by Always helpful - Posted on 13 September 2024
I could not get an online GP appointment recently, despite trying for 2 days. A phone call resolved it. Thank you. Id like more online access to GP appointments.
Visited September 2024
Meadowside Medical Centre has not yet replied.
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Review titled Practice Nurse
Rated 5 stars out of 5
by Gerald - Posted on 09 September 2024
Excellent review with the practice nurse today. Appointment was on time and nurse went through all relevant tests etc.
Visited September 2024
Meadowside Medical Centre has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Stewaddy - Posted on 09 April 2024
Received a diabetic check up and sadly am experiencing financial difficulty. The nurse not only collected a food bank parcel, she delivered it on her way home. I am simply to proud to have gone, but understand eating well helps my condition. really thankful and can not express my gratitude for the care and compassion. very approachable too. the current climate has caused inequality's in health but this nurse really helped and cared.
Visited March 2024
Review titled Meadowside Medical Centre
Replied on 09 April 2024
Dear Patient thank you for your kind feedback and taking the time to provide such a lovely review. Kind regards Julia
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Review titled Getting an appointment
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
If you call to try get an appointment with certain ones on the phone she is quite rude and abrupt and no intention of helping you at all yet you can get one of the other ladies and they really nice and go out of their way to help u and it’s a shame as the doctors and nurses are fantastic
Visited February 2024
Meadowside Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Simon Higginson - Posted on 16 December 2023
I have a blood form can you post to me csnt get to gp to collect or call up no credit left.and can I message in issue like Wilmslow Health Centre was woth does And hompes Chapel Centre contact form how come the gp doesn't do this pls
Visited December 2023
Meadowside Medical Centre has not yet replied.
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Review titled Great surgery
Rated 5 stars out of 5
by Patient - Posted on 18 July 2023
As a retired nurse you meet nurses and then you meet ‘great’ nurses, the nurse here is great and one of the best. She listens and it’s quite clear she cares, she’s good at what she does. Even though my breathing is well controlled at my copd check she took the time to discuss ‘how I am feeling’ and ‘how i’m keeping on the whole. Really appreciated this consultation and the care you gave, it’s clear nursing is still a vocation to you.
Visited July 2023
Review titled Meadowside Medical Centre
Replied on 20 July 2023
Dear Patient Thank you for taking the time to provide your kind feedback, I will pass this onto the nurse. We strive to provide great patient care so this feedback is very welcomed Kind regards Julia- Practice Manager
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
I have tried to make an appointment for over a week now without success! I politely asked the receptionist how I could see a GP as they have asked for me to make an appointment. The receptionist was very unhelpful and non caring. All I want us to make an appointment in advance! I was told to phone or call at the surgery at 8 am. How can I do that when I work full time and out if the area? The system fails the patient and needs to be reviewed.
Visited July 2023
Review titled Meadowside Medical Centre
Replied on 20 July 2023
Dear Patient As this feedback is anonymous, it's very difficult to understand your specific concern. As a practice we offer an array of ways to book appointments 1) Pre bookable 2 weeks in advance for GP'S, Nurse up to 6 weeks, and our PCN staff up to 4 weeks in advance 2) Online access 3) E-consult 4) Call on the day 5) Pop along to the surgery When calling the surgery our Care Navigators will ask you to provide a reason, this enables them to triage and place you with the most appropriate clinician and within a timeframe to assist you. If you wish to discuss please feel free to contact me directly Kind regards Julia- Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Dot - Posted on 10 March 2023
Receptionists are helpful despite being busy The doctors are always helpful and approachable Recently had a diabetic appointment with the nurse who is pleasant, helpful and very warm simply a gem parking is sometimes problematic but its not the surgeries fault
Visited March 2023
Review titled Meadowside Medical Centre
Replied on 13 March 2023
Dear Patient Thank you so much for taking the time to provide a lovely review. I have shared your comments with our Team. As a practice we strive hard to meet our patients needs. Thank you form the whole of the team Kind regards Julia
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Review titled Good menopause care
Rated 5 stars out of 5
by Bevans - Posted on 29 March 2023
Welcomed by a great nurse who listened and helped. They showed me empathy with no rush or constraints, I left with a plan of treatment, a small laugh and a much needed hug. Sorry I don’t remember your name room 1
Visited March 2023
Review titled Meadowside Medical Centre
Replied on 30 March 2023
Dear Patient It is extremely pleasing to have such good feedback, I have passed your comments to the nurse4, she will be utterly delighted with your comments thank you so much for taking the time to provide this feedback Kind regard Julia - Practice Manager