Meadowside Medical Centre
Mountbatten Way, Congleton, Cheshire, CW12 1DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful team
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2023
I have called Meadowside Centre few times in March 2023 with different problems, some urgent , some not, but every time I have been helped and I felt understood; the receptionists are very warm and they try to do their best to help, doctors are also empathic and even on a phone appointment it was easy to talk to. Been impressed with the services provided and the professionalism showed. I would recommend Meadowside to family and friends. Only one thing to mention as a minus, sometimes the line drops in the middle of conversation and it seems that they can’t hear me… hopefully this will be fixed in the future. Apart from that, I can say there is a big difference comparing to the previous years, Meadowside getting more organised , more efficient and more welcome. Thank you to all Meadowside Centre team.
Visited March 2023
Review titled Meadowside Medical Centre
Replied on 06 April 2023
Dear Patient It is so pleasing to have read your feedback, thank you. I have shared your comments with the team, it is so rewarding for the staff to get acknowledged for their commitment to our patients. Thank you for raising the phones, I will contact our supplier to look at a speedy resolution, please accept my apologies for any inconvenience caused, this clearly is not ideal. Kind regards Julia
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Review titled Thoughtful wraparound service
Rated 5 stars out of 5
by Jo T - Posted on 28 February 2023
We have recently moved to the area and been overwhelmed by the service offered at Meadowside. The staff are out of this world, helpful and considerate. I was invited to a full health review prior to releasing my prescriptions. I had covid so the nurse rang me, went through all of my concerns and ensured I was taking the most appropriate medicines, made a referral to the doctor and reassured my concerns. Excellent all round service
Visited February 2023
Review titled Meadowside Medical Centre
Replied on 28 February 2023
Dear Patient Thank you for your very kind comments as a practice we do work tireless to support great patient care. It's very pleasing to know as a new patient your experience of Meadowside meets your expectations. I have shared your comments with the whole team. Thank you so much Julia
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2022
I’ve always found the practice staff at Meadowside to be excellent, however yesterday the staff went above and beyond. Not only did they see my unwell oldest daughter within 1 hour of my phone call, they also went out of their way to accommodate my youngest daughter whose eardrum had perforated just before my oldest daughters appointment. The surgery was extremely busy and it was obvious both the admin and clinical staff were working over and above capacity to accommodate their patients. Thank you all so much for being amazing at this very challenging time.
Visited December 2022
Review titled Meadowside Medical Centre
Replied on 22 December 2022
Dear Patient Thank you for taking the time to post a lovely review. I have shared your feedback to our team, during these very challenges times it is extremely pleasing to have such nice feedback when we are faced with a significant high demand on our resource. Thank you, kind regards Julia