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Medina Healthcare

16 West Street, Newport, Isle Of Wight, PO30 1PR

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Amazing service

    Rated 5 stars out of 5

    by Peter Bruce - Posted on 25 June 2024

    I have had a few consultations recently as has my wife and from reception to clinicians I have to say I feel extremely fortunate to be a patient of this practice, always treated with dignity and respect and always feel my treatment is thorough and expertly dealt with. My wife is also a patient and had a issue very recently which was and is being dealt with in a very efficient and speedy way. We both feel immensely grateful to all at Wooton surgery. Massive well done to all the brilliant staff, your commitment and dedication is truly appreciated. Thank you!

    Visited June 2024

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    Medina Healthcare has not yet replied.


  2. Review titled Excellent GP surgery

    Rated 5 stars out of 5

    by Samantha Perkins - Posted on 19 January 2024

    I have the friendliest, helpful, most efficient GP surgery. The ladies on reception, the nurse practitioners and the doctors could not be more kind and helpful. All services are always prompt as are appointments. I realise this defies the national trend and we are very lucky indeed. Thank you Medina Healthcare.

    Visited January 2024

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    Medina Healthcare has not yet replied.


  3. Review titled Leaves much to be desired

    Rated 2 stars out of 5

    by Anonymous - Posted on 30 November 2023

    I had an appointment recently, but never look forward to visiting this practice, as in my opinion, they do not practice what they preach with regard customer care. Being immune suppressed, I wear a face mask as a matter of routine. Imagine my shock when the doctor asked me "why are you wearing a face mask"? What sort of question is that from a supposedly qualified medical practitioner in this day and age? I shall never see this particular doctor again.

    Visited October 2023

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    Medina Healthcare has not yet replied.


  4. Review titled Would never recommend

    Rated 1 star out of 5

    by Anonymous - Posted on 14 October 2022

    On numerous occasions have called for appointments/advice and have been told I would have a call back or was booked in for an appointment. Would never receive a call back and when I’d call to query there would be no record of my original request. Then when an appointment actually does go ahead you have to advocate for yourself far more than a person without a medical agree should ever be expected to. Disgraceful care from start to finish.

    Visited October 2022

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    Review titled Medina Healthcare

    Replied on 18 October 2022

    We are very sorry to read your concerns. As you have posted this anonymously, it is very difficult to investigate your specific concerns, please feel free to contact the practice to discuss any issues you have in more detail, and we will do our best to assist you.

    Report as unsuitable


  5. Review titled Can't be bothered with patient care.

    Rated 3 stars out of 5

    by Anonymous - Posted on 05 October 2022

    Got a text to come for a flu jab as I was on immune suppressants. Nothing was said about being over 65. The nurse was rude and made me feel humiliated. She just wouldn't give me the flu jab and said it quite loud, so other people could hear her. I felt so humiliated. Can't even get to see a doctor at all. Been over 2 years now. I have been having phone calls and that's all. They used to be a caring surgery.

    Visited October 2022

    Report as unsuitable

    Review titled Medina Healthcare

    Replied on 18 October 2022

    We are very sorry to read your concerns. As you have posted this anonymously, it is very difficult to investigate your specific concerns, please feel free to contact the practice to discuss any issues you have in more detail, and we will do our best to assist you.

    Report as unsuitable