Medlock Vale Medical Practice
58 Ashton Road, Droylsden, Manchester, Greater Manchester, M43 7BWContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Medlock Vale Medical Practice.
Reviews
-
Review titled Diabetes prevention notice
Rated 3 stars out of 5
by David Bamford - Posted on 11 September 2024
I have now had two emails indicating I eligible for the diabetes prevention clinic only to be told the results are inaccurate and my blood results are ok and nothing to be worried about! Should I be worried that results and sent in error and causing undue worry.
Visited September 2024
Medlock Vale Medical Practice has not yet replied.
-
Review titled Excellent asthma review.
Rated 5 stars out of 5
by Anthony Collins - Posted on 26 June 2024
My review was with a practice nurse. I was weighed, my technique for using the inhalers was explained. I did the asthma blow test. Had a great conversation about my health and had a phnemomina jab as well. She wrote all the information down for me from the meeting. It was so refreshing to have a long conversation about my health and would recommend her for future appointments.
Visited June 2024
Medlock Vale Medical Practice has not yet replied.
-
Review titled receptionist
Rated 3 stars out of 5
by christineg - Posted on 05 March 2024
after an appt with a doctor i was advised by the doctor to make an appointment to have bloods taken - due to my mobility I asked for a home visit which I have in the past the rude receptionist then said as I was in the surgery I am not classed as "housebound" her words not mine - she was not aware of my circumstances but just judged me ! she continued arguing and I suggested she read the notice asking patients not to be rude to staff as she was being very rude to me and it was not the first time this receptionist has been very rude all the people in the surgery could her and I felt very intimidated. afterwards she said in a very condescending manner "bye have a nice day"and walked away,in respect of the other recepionists I have never experienced any rudeness or condescending behaviour over the 24 years I have been registered with medlock vale. I do hope that a resolution will be reached .
Visited March 2024
Medlock Vale Medical Practice has not yet replied.
-
Review titled Poor service from the admin side
Rated 2 stars out of 5
by Anonymous - Posted on 15 October 2023
I send my email prescriptions in at the beginning of each month and by the end of the month I have to chase them up each time. You also struggle to get an appointment, wait endlessly over an hour to be cut off, the office/admin side is very poor. When you do get to see a doctor they are brilliant! It is such a shame this side of the surgery lets itself down. Need more staffing.
Visited September 2023
Medlock Vale Medical Practice has not yet replied.
-
Review titled Above and beyond service
Rated 4 stars out of 5
by Anonymous - Posted on 21 June 2023
Today I called concerning a txt i had recd from the practice with a link attached which did not work, a very helpful member of the reception staff took this issue away and called me back with how to access the service i required via a different route, i feel this was above and beyond the service required and am very grateful for the kindness and care shown whilst i am having a difficult time, thank you
Visited June 2023
Medlock Vale Medical Practice has not yet replied.
-
Review titled No Appointments
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2023
They never answer the phone I have waited over an hour for an answer and then the call cuts out. When I did get through I was told there not appointments I explained I needed an appointment for a prescription and was told to ring at 8am the next day as the appointment we’re available to book till the next day. This isn’t possible for me and when I told her this I was then told well ring at 12 pm on Thursday I work full time for an emergency service therefore it is not possible for me to ring a certain times of the day. I will now run out of my prescription and not be able to order any inhalers until this is sorted.
Visited February 2023
Medlock Vale Medical Practice has not yet replied.
-
Review titled Shocking doctors and getting worse
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2023
On the phone over 1 hour and was only 5th in the queue It’s 1pm in the afternoon, clearly this surgery needs more staff
Visited February 2023
Medlock Vale Medical Practice has not yet replied.
-
Review titled Very poor
Rated 1 star out of 5
by Anonymous - Posted on 03 February 2023
I have rang this practice daily for a good few days I can get through at 8 am but 22 in a queue everytime I ring , is the phone set at 22 I was left ringing for 1 hour 2 minutes and then it hung up on me . My husband rang he’s on pay as you go he was 16 in a queue same happened to him cost him £7:50 they need some sort of system that tells you as soon as appointments are taken there’s no more for that day instead of you hanging on till your 1 in the queue to be hung up on or told no more appointments left it’s a disgrace pay your national insurance for 40 years and can’t get to see a Doctor shouldn’t be in this job if they can’t even be bothered to speak to you
Visited January 2023
Medlock Vale Medical Practice has not yet replied.
-
Review titled Dont bother
Rated 1 star out of 5
by Anonymous - Posted on 04 January 2023
The reception staff seem to be trained to be as awkward and condescending as possible. They certainly don't care about their patients and trying to get them to book a GP appointment seems an impossible task.
Visited January 2023
Medlock Vale Medical Practice has not yet replied.