Melbourne Park Medical Centre
Melbourne Park Med.Ctr., Melbourne Road, Aspley, Nottingham, Nottinghamshire, NG8 5HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely dreadful
Rated 1 star out of 5
by Gail Stancliffe - Posted on 07 April 2023
Having been sent to hospital for tests and the hospital writing to the surgery with instructions, the staff were totally incapable of following such instructions or understanding them. Incorrect medication provided twice which resulted in a complete waste of time and stress having hospital treatment and a waste of NHS resources. In general, the phone service is a failure and the staff are incompetent. Various empty promises made following a complaint. If I thought other surgeries were better I’d change like a shot but it seems we’ve seen the end of decent GP care in this country
Visited October 2022
Review titled Melbourne Park Medical Centre
Replied on 03 May 2023
We are sorry that you feel we have failed to meet the service level that you expected. As you will appreciate, we are unable to discuss specific matters in a public forum. If you would like to discuss your concerns with us further, please contact the management team and we would be more than happy to reach a mutual resolution.
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Review titled Positive feedback
Rated 4 stars out of 5
by Lee Brown - Posted on 31 August 2022
Hi I would just like to leave some positive feedback for the doctor that I spoke to today she was very precise, thorough and had a caring mannerism she is a credit to her profession, she explained everything I needed to know In great detail and wasn’t just in a rush to get onto the next patient I like to give credit where it’s due so I just like to say thank you
Visited August 2022
Review titled Melbourne Park Medical Centre
Replied on 01 September 2022
Dear Mr Brown, Thank you for taking the time to leave positive feedback. All feedback is welcome and encouraged but we are especially pleased to receive positive feedback. Kind regards Management Team @ Melbourne Park
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Review titled Great Response
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2022
I rang the Surgery at 8.00 a.m. and was in a short queue. I needed to speak to a Doctor and though I got very emotional, because of how I was feeling, the Receptionist was very kind and professional. The Doctor rang me later in the day and we went through what was wrong and sort out what was needed. She was so understanding and caring. A Prescription was sent to the Pharmacist for me to pick up that evening.
Visited August 2022
Review titled Melbourne Park Medical Centre
Replied on 07 September 2022
Thank you for taking the time to leave positive feedback about your interaction, this will be shared with the team. All feedback is welcome and encouraged but we are especially pleased to receive positive feedback. Kind regards Management Team @ Melbourne Park