Meon Health Practice
102 Highlands Road, Fareham, Hampshire, PO15 6JFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2022
After reading the negative reviews I was a bit concerned about joining this practice after moving to the area! However called mon appointment Tues hospital referral and appointment all received within 3 hours of visit! Dont really think you could ask for a better service
Visited July 2022
Review titled Meon Health Practice
Replied on 07 July 2022
Dear patient, Many thanks for your very kind review. Our staff are working incredibly hard, and it is very uplifting for them to see this recognised. I am so pleased to read you had such a positive experience, and hope you will continue to experience this in the future. Warm regards, Kate Patient Services Manager Sovereign Health Partnership
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2022
I cannot praise Jubilee Surgery highly enough for their efficiency today. I popped in this morning with an issue, e-consult lite completed. Call just 4 hours later, prescription and instructions issued. Reception staff extremely pleasant and helpful. Thank you Jubilee.
Visited July 2022
Review titled Meon Health Practice
Replied on 15 July 2022
Dear patient, Many thanks for your wonderful review - we are so pleased that you had such a positive experience with us. Our teams are working so hard to provide good patient care and will be delighted that you had such a positive experience. We will pass your lovely words onto our Jubilee team. Thank you again. Many thanks, Kate Patient Services Manager Sovereign Health Partnership
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Review titled Congratulations - Huge improvements
Rated 5 stars out of 5
by Peejay - Posted on 24 July 2022
I was so pleased to experience a huge improvement in my recent communications with Highlands Practice. Waiting time on the phone was minimal …spoke with a very kind and considerate ‘receptionist’ - couldn’t have been more helpful. She listened to me about my health issue and pain - and that I felt I needed to speak to a doctor or another health professional soonest. She put my name on the GP triage list - and I fully expected to wait till later in the day to hear from somebody. Within an hour I had a call from a GP! Fantastic and reassuring that there have been such huge improvements at our Practice. Thank you .
Visited July 2022
Review titled Meon Health Practice
Replied on 25 July 2022
Dear Peejay, Many thanks for your wonderful review. We are so pleased to hear that you have had such a positive response with the surgery. All our staff, both clerical and clinical, work hard to provide the best experience they can to our patients and I am so happy that this is the experience that you had. We are making many changes to the way that we operate in order to improve the service to patients - it is great to see that these are starting to come to fruition and are improving the experience for you, and hopefully other patients too. Many thanks again for such kind feedback - we have passed this onto our staff and will be so appreciative of your words. Warm regards, Kate Patient Services Manager Sovereign Health Partnership