Meon Health Practice
Barrys Meadow, High Street, Titchfield, Fareham, PO14 4EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Improved greatly
Rated 4 stars out of 5
by Charlotte Whitford - Posted on 08 January 2025
After having several disappointing conversations with staff and doctors over the last 2 years, I have found that in regards to this concern I got much better care and was listened to, it's not sorted yet because I need further test but at least something is being done. I've had extreme abdominal pain and am going to be having a ultrasound so was very happy with the outcome of this appointment.
Visited December 2024
Review titled Meon Health Practice
Replied on 08 January 2025
Dear Charlotte Whitford, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about helps us understand what we are doing right and where we can make improvements. We are delighted to see you feel you have seen improvements with our service and that you have had a positive experience. We will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Once again, thank you contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 December 2024
I went for blood test mentioned I had UTI which I had taken over the counter product but this had not fully cleared it. I was lucky enough to have a veryy prompt consultation and prescribed medication which has now cleared the infection I was very pressed how Quickly I was dealt with thank you.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our great practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the prompt consultation for your UTI and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. We're pleased to read your infection has now passed and wish you a Happy New Year. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Meon, via Highlands
Rated 5 stars out of 5
by Anonymous - Posted on 27 December 2024
I needed an urgent appointment before Christmas with a severe chest infection. I had to go via 111 to get the appointment but they phoned the next morning as promised, saw me almost immediately, had a great thorough investigation from the minor illness nurse/GP, and was given antibiotics promptly. When I called the Surgery later I also got prompt followup care. Very pleased all round for a great service backed up by 111.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about the great service delivered by our staff and the 111 team helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our team from the staff who phoned you arranging appointment with our Urgent Care Team and our minor illness nurse/GP who offered a thorough consultation and antibiotics. We are also delighted you received prompt follow-up care following your contacts to us, and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Wishing you well with your recovery and a Happy (and healthy) New Year! Thank you again contacting us and for being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Both Practices!
Rated 5 stars out of 5
by Karen Peel - Posted on 26 December 2024
I use a combination of both Jubilee & Highlands Road Surgery and both practices in my experience have been very good and provided me with a great service. Anima is also a very workable option as well as patient access and surgery texting which helps with communication and booking blood test appointments.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear Karen Peel, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our Jubilee and Highlands surgeries helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our great service and access to us using Anima and text messaging and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. We wish you a Happy New Year and once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great doctor
Rated 4 stars out of 5
by Anonymous - Posted on 25 December 2024
Great treatment by doctor when I was seen. However, it’s extremely hard to actually get a face to face appointment.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our great doctor helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience from your recent face-to-face appointment and we acknowledge access to appointments continues to be a key area of improvement for us and our patients. We will ensure your kind words and comments are shared with our staff as we continue working to improve access to our services and the care and experience we deliver. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Below expectations
Rated 3 stars out of 5
by Anonymous - Posted on 25 December 2024
Having had a cv review by phone, this was not satisfactory. I would expect to see a gp face to face not a pharmacist by phone. I have questions which I need to reassure myself about and felt unable to do this fully. Having said that the pharmacist was polite and professional but they are not GPs. Furthermore it is still impossible to get an gp appointment at Jubilee.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent cardiovascular review helps us understand what we are doing right and where we can make improvements. We are delighted to hear you found our Clinical Pharmacist polite and professional and we are disappointed you felt let down by this consultation despite this opinion. Our highly trained Clinical Pharmacists and Pharmacy Technicians look after all aspects of medications, including annual medication reviews, high risk medication monitoring and reconciling hospital medication changes as well as general medication queries. Many patients often prefer to be seen by a GP, but Meon Health Practice is so much more than a doctors’ surgery. We are lucky to have a range of health professionals available to help you get the right care when you need it and often these health professionals are more specifically trained in the clinical subject for their consultations. Many consultations are also completed without the need to be seen face-to-face as this allows us to offer quicker and more flexible access to care, as well as being able to speak with and offer care to more patients. We will ensure your kind words of our Pharmacist and your feedback around the telephone based consultations are shared with our staff as we continue working to improve our services. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Good practice
Rated 5 stars out of 5
by Mary Burner - Posted on 25 December 2024
I was contacted by email through the surgery portal. An appointment was made. On arrival I was called in promptly by nurse. My blood test was carried out expertly. I will be contacted with results. Thank you.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear Mary Burner, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent blood test helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our nurse and contacts by email for this appointment and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Good practice
Rated 5 stars out of 5
by Mary Burner - Posted on 24 December 2024
I had to have an annual blood test with nurse/phlebotomist at the surgery. I received email to arrange date and time. I signed in and was called immediately. A quick and easy procedure. Thank you.
Visited December 2024
Review titled Meon Health Practice
Replied on 30 December 2024
Dear Mary Burner, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your annual blood test helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with our phlebotomist and the quick and easy procedure in this appointment and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great text service
Rated 3 stars out of 5
by Rebecca - Posted on 03 January 2025
We went via healthier together app which is amazing. Our 6 month old son had a terrible rash under his chin. We had previously checked it with a pharmacist, though it was getting worse. Being able to send a photo via and get a quick phone call to check in is amazing. A prescription within an hour and we didn’t even need to go to the surgery. Thank you
Visited December 2024
Review titled Meon Health Practice
Replied on 03 January 2025
Dear Rebecca, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about our quick response for your 6-month old following contact via the Healthier Together app helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience from this telephone consultation and text exchange with clinical advice and guidance. We will ensure this is shared with our staff and we know this will really motivate us to continue delivering this level of care. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. Wishing both you and your child well, and hoping you and your family have a Happy (and healthy) New Year. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager
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Review titled Great practice
Rated 5 stars out of 5
by Geoffrey Webb - Posted on 04 January 2025
I was given a last minute appointment to see a doctor. He was very thorough in trying to diagnose my symptoms. He followed up days later with a phone call to ask how I was doing which was very much appreciated. Knowing how much pressure the NHS is currently under I am extremely grateful for such treatment.
Visited December 2024
Review titled Meon Health Practice
Replied on 06 January 2025
Dear Geoffrey Webb, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about the great practice you recently received helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience in your recent appointment and follow up phone call with our doctor and we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and also help others in the community learn more about our services. We wish you well with your ongoing care and trust you will receive this level of great service again in future. Once again, thank you contacting us and being part of our practice. Yours sincerely, James Leach Digital Transformation and Data Manager