Meopham Medical Centre
Wrotham Road, Meopham, Gravesend, Kent, DA13 0AHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Meopham Medical Centre.
Reviews
-
Review titled Excellent service
Rated 5 stars out of 5
by Keith Giffard - Posted on 04 December 2024
The Doctor I saw was both very professional and extremely friendly which makes a big difference He explained everything in great detail and was very reassuring.
Visited December 2024
Meopham Medical Centre has not yet replied.
-
Review titled Surgery has deteriorated
Rated 2 stars out of 5
by Anonymous - Posted on 19 July 2024
Tried calling the surgery I was number three in the waiting times one hour on now number two. Accessibility ro make contact is shockingly poor.
Visited July 2024
Review titled Meopham Medical Centre
Replied on 19 July 2024
Dear Patient I am sorry that you have been waiting on the telephone today. There is National Issue this morning with our Clinical system which has had an effect on our phone lines. I am sorry that this has affected you today. We are keeping patients updated through our Facebook page and we will advise when normal services resume.
-
Review titled Great practice and customer focus
Rated 5 stars out of 5
by Ian Marchant - Posted on 21 March 2024
The doctors have been very efficient and professional in helping me recover from a case of pneumonia. A special mention to the lovely blonde lady whose name begins with A and ends with Y , on reception that has demonstrated exceptional customer focus to basically save me from being in Intensive Care . Thankyou
Visited March 2024
Meopham Medical Centre has not yet replied.
-
Review titled Great ongoing care and support
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
mmc staff all provide fantastic individual care and support to me. From reception staff through to all the gps and clinical staff. They respond very rapidly to econsults and request for advice and care despite being a very busy practice.
Visited January 2024
Review titled Meopham Medical Centre
Replied on 18 January 2024
Dear Patient Thankyou for taking the time to leave such a positive review. It is nice to see that you have felt supported by members of each of our teams at the Surgery and that you have had a very positive experience with eConsult. I will be sure to pass on your feedback to our staff. Tracey, Practice Manager
-
Review titled Totally user-unfriendly
Rated 1 star out of 5
by Kate M - Posted on 09 June 2023
This practice make you queue forever on the phone, only to be told they do not book appointments, they then send you an arbitrary appointment which does not take into account your availability, only theirs. They claim to use e-consult to triage but this doesn’t work either as they also contact you at a time of their choosing and not yours. In addition, when you want to book something simple like a cervical screening you have to go through this whole process - there is no shortcut for a simply screening booking - what a waste of everyone’s time. If I didn’t have high blood pressure when this started I do now!
Visited May 2023
Meopham Medical Centre has not yet replied.