Merchiston Surgery
Highworth Road, Stratton St Margaret, Swindon, Wiltshire, SN3 4BFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled cannot make an appointment
Rated 1 star out of 5
by Anonymous - Posted on 04 January 2023
first time trying to get an appointment with this surgery since transferring. Looking to get a vasectomy I stressed I did not need an appointment on the same day but was told have to try again tomorrow. Long gone are the days of pre booking an appointment no wonder everyone ends up at the GWH and have to wait 6 hours to be seen what is the point of paying national insurance when you cannot even see a doctor shocking
Visited January 2023
Merchiston Surgery has not yet replied.
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Review titled Very good help
Rated 4 stars out of 5
by Anonymous - Posted on 29 December 2022
Phoned the surgery today after several days of pain, a nurse called back within half an hour, and I saw a doctor an hour later. I was given very kind and helpful advice. All this in the week just after Christmas when medical services are so stressed. I was extremely grateful.
Visited December 2022
Merchiston Surgery has not yet replied.
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Review titled Appalling - needs investigating / closing down
Rated 1 star out of 5
by Anonymous - Posted on 02 January 2023
Impossible to obtain an appointment. I have just experienced the same issues & challenges that I did earlier in 2022. They need overhauling & modernising to provide the service they are meant to give their patients. The Team desperately need managing & given some direction.
Visited December 2022
Merchiston Surgery has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2022
Called numerous times this morning couldn’t get through, called 111 who advised to speak with a pharmacist, spoke to the pharmacist who advised to speak to my gp, again could not get through. Called 111 back at 10:15 advised I would receive a call from my gp same day. Now the surgery is closed and no call from the gp. How on earth am I meant to get checked and tests etc when I cannot even get a call back let alone a face to face appointment
Visited November 2022
Merchiston Surgery has not yet replied.
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Review titled Great practice and follow up
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2022
I contacted merchiston surgery by phoning at 8:00 pm and had a call back from doctor very quickly. I was given an appointment that afternoon. The doctor was very thorough and issued me a prescription. I've even had a call back today asking how I am. I cannot fault this service for the care they have given me.
Visited November 2022
Merchiston Surgery has not yet replied.