Merchiston Surgery
Highworth Road, Stratton St Margaret, Swindon, Wiltshire, SN3 4BFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good help
Rated 4 stars out of 5
by Anonymous - Posted on 29 December 2022
Phoned the surgery today after several days of pain, a nurse called back within half an hour, and I saw a doctor an hour later. I was given very kind and helpful advice. All this in the week just after Christmas when medical services are so stressed. I was extremely grateful.
Visited December 2022
Merchiston Surgery has not yet replied.
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Review titled Appalling - needs investigating / closing down
Rated 1 star out of 5
by Anonymous - Posted on 02 January 2023
Impossible to obtain an appointment. I have just experienced the same issues & challenges that I did earlier in 2022. They need overhauling & modernising to provide the service they are meant to give their patients. The Team desperately need managing & given some direction.
Visited December 2022
Merchiston Surgery has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2022
Called numerous times this morning couldn’t get through, called 111 who advised to speak with a pharmacist, spoke to the pharmacist who advised to speak to my gp, again could not get through. Called 111 back at 10:15 advised I would receive a call from my gp same day. Now the surgery is closed and no call from the gp. How on earth am I meant to get checked and tests etc when I cannot even get a call back let alone a face to face appointment
Visited November 2022
Merchiston Surgery has not yet replied.
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Review titled Great practice and follow up
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2022
I contacted merchiston surgery by phoning at 8:00 pm and had a call back from doctor very quickly. I was given an appointment that afternoon. The doctor was very thorough and issued me a prescription. I've even had a call back today asking how I am. I cannot fault this service for the care they have given me.
Visited November 2022
Merchiston Surgery has not yet replied.