Mexborough Medical Practice
Mexborough Integrated Healthcare Centre, Alagu Close Off Highwoods Road, Mexborough, South Yorkshire, S64 9AEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Michaela - Posted on 22 May 2024
Takes 3 working days to get through to book an appointment and when you do get through there’s none left. I had a procedure 2 weeks ago and was due to have my stitches out today and the receptionist has booked me in with a healthcare assistant and not a nurse meaning i’ve had to re-arrange my appointment!! how unprofessional
Visited May 2024
Mexborough Medical Practice has not yet replied.
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Review titled Extremely angry
Rated 2 stars out of 5
by Samantha seeds - Posted on 11 March 2024
Having recieved 2 txt msg regarding my elderly mums appointment,with vastly different times I called the practice to check which one was correct. I expected a long wait as is the usual these days but,I was in a queue for 2hrs! I finally got to number one in the queue only to be cut off!!!! Not good enough,really bad service.
Visited March 2024
Mexborough Medical Practice has not yet replied.
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Review titled Terrible phone service
Rated 1 star out of 5
by Anonymous - Posted on 30 January 2024
Tried to call numerous times over the month for test results and appointments. Twice had to physically go up to the surgery, and twice walked in with the phone on hold in my hand, and both those times the phone being ignored. Today took over 3 hours of holding before anyone finally answered. It's a shame because some of the staff are lovely and helpful , but they are let down by inefficiency somewhere along the line. If you're looking for a reliable doctors then this isn't the one for you.
Visited January 2024
Mexborough Medical Practice has not yet replied.
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Review titled Diabolical Service
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
Wife’s appointment cancelled one our before time because doctors was ill told she would have to phone foe another appointment at 8 o’clock in morning but could not say when doctor would be available, then told she could go to surgery to make next appointment. Went to surgery and told be receptionist we had to make a phone appointment . Asked about another appointment we had been sent for 13 th November to be told that it was for a contraceptive injection . This had been made by admin for my wife who is 67. Absolutely diabolical.
Visited November 2023
Mexborough Medical Practice has not yet replied.
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Review titled Can never get through on phone within 25 minutes
Rated 1 star out of 5
by Anonymous - Posted on 05 October 2023
Phoned today to check appointment date 45 minutes later there are more than 5 people in the queue still waiting , the say they answer within 12 minutes.
Visited October 2023
Mexborough Medical Practice has not yet replied.
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Review titled Uncontactable
Rated 1 star out of 5
by Anonymous - Posted on 17 October 2023
I made over 140 calls to the surgery over the course of 3 days and still haven't been able to speak to anyone. The receptionist told me it was the same for everyone and I should pop in like that's an option for everyone who needs to see a doctor.
Visited October 2023
Mexborough Medical Practice has not yet replied.