Mickleover Medical Centre
Vicarage Road, Mickleover, Derby, Derbyshire, DE3 0HAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Why have a local GP?
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2024
A recent gout flareup has caused some quite considerable pain over the last day or so, and with me running short on my prescribed naproxen to help manage with the pain I called my local GP for help. After calling at 08:00 sharp, to the greeting of the phone lines are full, I tried the online enquiry form of which this has "hit its maximum number of entries for the day". It was 10 past 8 in the am. Persistence meant I finally got through to the telephone queue, position 14 and a nice 28 minute wait, to get through to the reception. To then be told I couldn't get a repeat prescription due to time, understandable, and would need to see a doctor again understandable. But what I don't understand is, how there are no foreseeable appointments at my local GP never mind seeing someone that day, and I am asked to go to the walk in center in Derby, where they may have an appointment for me later that week. This is all well and good but I work 8-6, we're a one car household and my partner needed the car that week, and to be told their is public transport is great but I cannot walk because I'm having a severe gout outbreak. Really not impressed, I've been with Mickleover medical center for my entire life and they seem to be getting worse, I suspect the vast increase in new houses hasn't helped but to anyone considering moving here (if they are taking new people) my advice would be don't, certainly if you are looking for a local GP, because for me it's basically a call center.
Visited July 2024
Mickleover Medical Centre has not yet replied.
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Review titled Great gp
Rated 4 stars out of 5
by Julie Gowtage - Posted on 02 May 2024
Got an appointment by calling at surgery 8am. When I’d rang phone kept saying messaging was full as soon as I rang number. No other options to get appointment. Was so nice to see this though Gp back at M’over surgery again. Not seen for years. Always so pleasant, helpful & reassuring but thorough.
Visited April 2024
Mickleover Medical Centre has not yet replied.
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Review titled Very good service
Rated 5 stars out of 5
by Andrew Horton - Posted on 25 March 2024
Rang on a Monday morning about my young daughter and call answered by a friendly and efficient receptionist. Appropriate advice given and appointment arranged for later in the day following a triage call. Very pleased with receptiveness and standard of care provided
Visited March 2024
Mickleover Medical Centre has not yet replied.
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Review titled Good doctor
Rated 4 stars out of 5
by Anonymous - Posted on 15 December 2023
Sometimes this surgery is really hit or miss. But the Dr I saw today with my two children was absolutely fantastic and exactly what you wish every GP to be like.
Visited December 2023
Mickleover Medical Centre has not yet replied.
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Review titled Very good local practice
Rated 5 stars out of 5
by Martin Henchcliff - Posted on 17 November 2023
During difficult times for the health services ,on my last visit to the surgery the receptionist was supportive , giving me time to explain my options , , The doctor on my appointment also gave me time to explain my issues , I was not rushed , this can be very important during a consultation , positive feedback can support and help all staff , the NHS do a fantastic job thank you I went in feeling stressful but I came out feeling I had been helped by professional staff
Visited November 2023
Mickleover Medical Centre has not yet replied.
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Review titled Generally good service
Rated 4 stars out of 5
by Anonymous - Posted on 21 December 2023
I obtained an appointment with a doctor and the outcome was satisfactory. In contrast my wife failed to get an appointment with a serious problem and after a failure with 111 we ended up at accident & emergency department. Individually the staff are very good. The dominant issue is with access to appointments.
Visited November 2023
Mickleover Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Suzanne T - Posted on 09 August 2023
I wanted to acknowledge and very much appreciate the kindness and consideration shown by both the Receptionist and Nurse . They helped my daughter with a personal and time critical situation with urgency, professionalism and understanding. Once again excellent service from Mickleover Medical Centre!
Visited August 2023
Mickleover Medical Centre has not yet replied.
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Review titled Excellent GP
Rated 4 stars out of 5
by Anonymous - Posted on 30 June 2023
The GP seen today was very professional and extremely kind in a difficult appointment. An excellent GP who put you immediately at ease. Very helpful and caring. Receptionist was welcoming and friendly.
Visited June 2023
Mickleover Medical Centre has not yet replied.
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Review titled Poor service and availability
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2023
Almost impossible to get an appointment. You need to call at 8am on the day and by the time you get through all appointments are gone. You should be able to book in advance. It honestly makes me so nervous. I have recently relocated to the area and have never had such a bad experience with a GP practice before.
Visited May 2023
Mickleover Medical Centre has not yet replied.
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Review titled Friendly Service
Rated 4 stars out of 5
by Anonymous - Posted on 11 April 2023
Had a very reassuring and informative visit to the practice nurse, from first telephone call in the morning to the actual appointment (same day), professional and friendly. Thank You
Visited April 2023
Mickleover Medical Centre has not yet replied.