Middleton Health Centre
The Health Centre Unit F1, Middleton Shopping Centre, Middleton, Manchester, Greater Manchester, M24 4ELContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exemplary Service
Rated 5 stars out of 5
by Michael Farrington - Posted on 16 May 2024
Although l have only been registered with this practice a relatively short period, l have been very impressed with the primary health care l have received to date. An example of this took place this month when l presented with a medical issue. The proactive, helpful and polite reception staff quickly took my details and passed them through to the GP for advice. This resulted in an emergency GP appointment the following morning. The GP was extremely thorough and fully explained his actions during the consultation. The GP appointment was followed by an equally efficient appointment to have bloods taken. I am grateful for the exemplary primary health care l received.
Visited May 2024
Review titled Middleton Health Centre
Replied on 17 May 2024
Dear Michael Thank you for taking the time to write this review. Our manager Courtney has worked hard to train the reception staff to a high standard I am glad to hear that this is happening. I am also very happy to hear that you had an extremely thorough consultation with the GP. I will pass this on to the team as this is very encouraging for them. Regards Lisa Nolan Head of Operations
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Review titled Great Practice
Rated 5 stars out of 5
by MRS JANE PORTER - Posted on 15 May 2024
I have been under Peterloo surgery since I was in my mum's Tummy, I'm 55 years old now. I very rarely have to use the surgery but when I do I find, I get treated quickly and with the correct response for example when I had fainting episodes the doctor had arranged the hospital appointment within days. This week when I rang the surgery I found the receptionist caring, knowledgeable and listened, arranged an appointment for later that day, the doctor again cared, listened to what I had to say with attempting to rush me and gave his advice clearly explaining everything, my prescription was ready at the local chemist within mins. I always feel like I get great service from Peterloo and trust the doctors
Visited May 2024
Review titled Middleton Health Centre
Replied on 17 May 2024
Dear Jane This looks like it has been added to an incorrect practice but very nice to hear that you have received a good service from your practice :) Regards Lisa Nolan
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Review titled Friendly practice
Rated 5 stars out of 5
by Mandy Jayne - Posted on 21 March 2024
Great service received ,friendly staff really made me feel listened too. Reception staff super friendly and helpful . Dr's I have seen were very good no issues at all really pleased. and would definitely recommend
Visited March 2024
Review titled Middleton Health Centre
Replied on 17 May 2024
Dear Mandy Thank you for your lovely feedback. Positive feedback is extremely encouraging for the staff to hear. I have passed this onto them. Regards Lisa Nolan
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Review titled How the Low Carb Groups help me and others
Rated 5 stars out of 5
by Christy Austin - Posted on 03 May 2024
I attended several sessions of both Low Carb groups organised at the surgery. The format was primarily informational with plenty of opportunities for participation by attendees. Each group met at least 6 times, each session having a particular focus which were well sequenced. That is, we first learned about the metabolic system and how various organs and hormones affect weight, moods and our health issues. These sessions were then followed up with very practical concerns of types of food, preparation including recipes, and suggestions when eating out at restaurants or at friends' homes. We even were treated with low carb food brought to the sessions by the session leader or others. I found these sessions to be very helpful in educating me, including handouts and recommended websites, and a display of quite a few relevant books that we could borrow to read at home. I also enjoyed very much meeting people who, like me wanted to lose weight, improve nutrition, retrain eating habits and thereby become healthier. I have achieved a considerable weight loss, primarily from the encouraging care of my GP, but also from the ongoing support of other members who attended the Low Carb groups. Several members continue to meet regularly and share ideas, recipes, as well as problems and achievements. We also have an online group for interested members. This would have been very difficult without the initiative and support of both clinical and admin staff at the GP surgery. I found everyone to be extremely helpful. Lastly and very importantly the groups found the visiting speakers to be a valuable and inspiring addition to the programme. They spoke of personal experience, shared their plans and discoveries, and served as models of determination and success! I truly hope this programme can continue to help people who want to change their lives, to live more healthily and happily. The Middleton Health Centre can be proud of this achievement in support of their patients.
Visited January 2024
Review titled Middleton Health Centre
Replied on 08 May 2024
Dear Christy Thank you for your lovely review of the low carb group. Dr Fernandez-Arias is very passionate about this group and the positive effects that it has had on our participating diabetic patients. I am glad that you have found the group helpful too. Lisa Nolan
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Review titled Awfull
Rated 1 star out of 5
by Ruben - Posted on 21 November 2023
Honestly I don't know why I am paying taxes, I spent 1 hour from 8 am in the morning trying to get through while being cut off by the answer machine, only to be told they don't have any appointments left. The staff member on the call was not particularly polite or sympathetic. This government has managed to run the NHS into the ground, the incompetence is staggering, they are actually putting people's health at risk, just so they can sell it off.
Visited November 2023
Review titled Middleton Health Centre
Replied on 21 November 2023
Dear Ruben We are sorry to hear you have struggled to get through on the phone to make an appointment. There are some ongoing issues with the phone line that we are working with our providers to fix. If you would like to discuss this further or would like to discuss making an appointment, please contact the practice and ask for Courtney, the manager.
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Review titled Doctor services waste of time
Rated 1 star out of 5
by Adriana Szentkiralyiova - Posted on 12 January 2023
Since Monday the 9/1/2023 and Wensday 11/1/2023 and 12/1/2023 been trying to get apoitment those two day totally unsuccessful today the 12/1/2023 meant to have a apoitment but recieved muss call and I rang back to them took them to answer until 43 minutes and 4 seconds till they answered the pfone so my apoitment been moved from 10:35 to 11:40 but the ladie said my apoitment almost been cancelled had a luck to save it My other two apoitments the first ones has been cancelled.
Visited January 2023
Middleton Health Centre has not yet replied.
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Review titled Complete waste of time
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2022
Changed to this practice notifying them of severe crisis/mental health issues. Saw a nurse for blood test, & said she would contact mental health team due to state I was in. Saw a locum for emergency repeat prescription, who also said emergency mental heath appt needed (nothing done) Results of blood test say must have appt, go in book telephone appt,1st available 2 months later. Wait in all morning - no call. Call in, get told no appt booked, but I had written appt slip as proof. No apology, said I would have to book another appt and wait. Love their non-apologetic attitude for substandard service and care for those with mental heath issues.
Visited November 2022
Middleton Health Centre has not yet replied.
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Review titled gone downhill
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2022
I have to say over the past year or so this doctor's surgery is absolutely shocking can never get through on the phone, impossible to book appointments trying to book in my daughters' injections I asked what is the earliest was told 9.50am then asked what is the latest was told 10.10am I asked for late afternoon told no clinic is on (then told i could go to another surgery which i find in itself is disgusting) making it impossible for working parents to work around, then being put on hold because they all need to ask each other questions, the reception staff come across like they don't know what they are doing fumbling their words, constantly being put on hold. but when you are physically sat in the doctor's surgery not a soul in sight and the phone ringing out
Visited November 2022
Middleton Health Centre has not yet replied.
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Review titled Appointment Another cancelled
Rated 3 stars out of 5
by Anonymous - Posted on 13 November 2023
It is very long to make an appointment with this GP . My appointments keep being cancelled and I worry if something is wrong I hope I get an appointment very soon
Visited July 2022
Review titled Middleton Health Centre
Replied on 14 November 2023
Thank you for your comment. We are sorry to hear that your appointment has been cancelled. Please can you contact the practice so we can look into this for you, and book you another appointment if needed.