Middlewood Partnership
Waterhouse Surgery, Wellington Road, Bollington, Macclesfield, SK10 5JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful and understanding
Rated 5 stars out of 5
by Jess Scott - Posted on 23 October 2024
I went to the GP to get help accessing my NHS app and set up Patches on there and they were great, really clear explanation and went through the whole process with me so I knew how to use it in future.
Visited October 2024
Review titled Middlewood Partnership
Replied on 23 October 2024
Dear Jess, we're glad to hear that you found our PATCHS/NHS App session so helpful and clear! Thank you so much for taking the time to offer your feedback - we'll pass your thoughts on to the team involved in putting these together. Take care, Drew Sherratt Communications Lead
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Review titled Really in depth consultation
Rated 5 stars out of 5
by Nikki Kendrick - Posted on 13 September 2024
Great consultation today. I was trying to be as quick as possible but the doctor who saw me talked me through everything clearly and concisely and really listened and gave me great advice and guidance. Thanks
Visited September 2024
Review titled Middlewood Partnership
Replied on 16 September 2024
Dear Nikki, thank you for taking the time to offer us you're feedback, we really appreciate it. We're so glad to hear that you felt listened to and that you received good advice. We'll make sure to share your thoughts with our team. Many thanks, Drew Sherratt Commuications Lead
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Review titled Member of staff kind and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2024
I expect professionalism from NHS staff, but I also appreciate a kind and friendly approach. The appointment ticked all the boxes for me. Efficient yet not rushed and a warm manner. Thank you.
Visited August 2024
Review titled Middlewood Partnership
Replied on 21 August 2024
Dear patient, Thank you for taking your time to share your thoughts on our service, we really appreciate it! It’s great to hear that you found our team to be caring, friendly and professional, and that attending your appointment was a positive experience. We will share your feedback with staff at the practice. Many thanks, Drew Sherratt Communications Lead
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Review titled Caring accessible services
Rated 5 stars out of 5
by Len Brookhouse - Posted on 20 August 2024
Every interaction with the surgery is a positive caring experience with right diagnosis and treatment. Thanks to the whole team. I attended with a niggly foot issue and it was diagnosed and treatment advice given which quickly resolved the issue.
Visited August 2024
Review titled Middlewood Partnership
Replied on 21 August 2024
Hi Len, thank you so much for reaching out to share your positive thoughts about the practice - we really appreciate it! It's great to hear that you've had a positive, caring and quick experience with our team. We'll make sure we pass on your feedback to our staff. Many thanks, Drew Sherratt Communications Lead
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Review titled Great practice
Rated 5 stars out of 5
by Dejagn - Posted on 24 August 2024
I am not familiar in using GPs practices, because so far I have been lucky enough to not need to, but I cannot fault my local GP practice...each time I needed an appointment I managed to get one quickly, the receptionists are always nice and the queue to speak to them it's always reasonable...They actually very patient and professional considering they have to deal with patients like me with a very dodgy phone line which might feel like are shouting at them and it might be distressing (btw I got a landline so things should be more normal from now on...once again I am sorry for being a pain)...I have dealt with nurses, health practitioners and doctor at the surgery as a patient, and again I cannot fault any of them...They are all been outstanding professionals and very hands-on.
Visited August 2024
Review titled Middlewood Partnership
Replied on 09 September 2024
Dear Dejagn, Thank you so much for taking the time to offer such wonderful feedback, we’re incredibly grateful! It’s fantastic to hear your experience with Middlewood has been been so positive, and that you’ve found our teams to be patient and professional. We’ll make sure to share your kind words with our staff. Many thanks, Drew Sherratt Communications Lead
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Review titled Very nice practice
Rated 5 stars out of 5
by Carol Norton - Posted on 20 August 2024
Whenever I go to the practice the reception team are very pleasant and helpful. In particular on 20 August 2024 the receptionist was very patient and pleasant whilst helping me to find a suitable appointment
Visited August 2024
Review titled Middlewood Partnership
Replied on 21 August 2024
Dear Carol, Thank you so much for sharing your thoughts on the practice, we’re incredibly grateful! We’re glad to hear that you find members of our reception team to be helpful, friendly, and patient. We’ll be sure to pass on your kind words to the team. Many thanks, Drew Sherratt Communications Lead
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Review titled Supportive practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2024
The practice offered me shingles injections. I had the second one yesterday which was administered efficiently. I have had aches last night and today.
Visited August 2024
Review titled Middlewood Partnership
Replied on 23 August 2024
Dear patient, Thank you for taking your time to share your feedback, we're very grateful. We're glad you found your appointment to be efficient. Many thanks, Drew Sherratt Communications Lead
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Review titled Amazing practice
Rated 5 stars out of 5
by Sharon - Posted on 03 August 2024
Everytime I visit the GP practice the receptionists are very friendly, helpful and go above and beyond to help. Dr fes is my family GP and she is an absolute super star, nothing is ever too much and she takes her time to explain everything thoroughly to you and never rushes you! I've had a recent experience with Dr b and Nurse ld, who both were brilliant too. Thanks to all the staff for all that you do at Priorslegh medical centre, you are all fantastic! X
Visited July 2024
Review titled Middlewood Partnership
Replied on 05 August 2024
Dear Sharon, Thank you so much for sharing your thoughts on our staff and the service they provide – we’re pleased your experience has been so positive! We’ll make sure to pass on your thanks and kind words to our doctors, nurses and receptionists at Priorslegh Medical Centre. Many thanks, Drew Sherratt Communications Lead
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Kristian Burgess - Posted on 11 July 2024
Been at schoolhouse Surgery for most of my life, always quality care, great building and staff. I had seen a new GP last week and could immediately tell that the quality of GP was incredibly high.
Visited July 2024
Review titled Middlewood Partnership
Replied on 31 July 2024
Hi Kristian, thank you so much for reaching out to share your feedback; we’re delighted you had such a good experience! We have a tremendous team at Schoolhouse Surgery and we're glad you could feel the quality of care that the team provide. We’d be happy to pass this feedback on to the team. Many thanks, Drew Sherratt Communications Lead
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Review titled Professional and pleasant
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2024
Timely appointment, all staff working extremely hard and still manage to put me at ease. From booking the appointment to face to face and follow all very well organised
Visited July 2024
Review titled Middlewood Partnership
Replied on 05 August 2024
Dear patient, Thank you for taking the time to offer your kind feedback! We’re glad our team were able to put you at ease and that you found the process of making and attending your appointments well organised. We’ll be sure to share your thoughts with our staff. Many thanks, Drew Sherratt Communications Lead