Milehouse Medical Practice
Milehouse Primary Care Centre, Lymebrook Way, Milehouse, Newcastle, Staffordshire, ST5 9GAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Milehouse Medical Practice.
Reviews
-
Review titled Frustrating
Rated 1 star out of 5
by Anonymous - Posted on 19 June 2024
The phone service is rude and not helpful, one needs to insist to receive help. I have been referred to a private practice for a diagnosis, but the phone number of the practice was incorrect. I asked the phone receptionist to have a form sent via email since I was on holiday and needed to complete the form to book a blood test, she said it is impossible.
Visited April 2024
Review titled Milehouse Medical Practice
Replied on 26 June 2024
Dear Anonymous Thank you for your feedback. I am Christine, the Practice Manager. We apologise for your poor experience. Unfortunately, as you have posted anonymously we can neither confirm nor refute your allegations. Perhaps this would be better addressed as a face to face appointment booked as soon as possible with me when you return from your holiday, bearing in mind that if your holiday is outside of England, all Practices are unable to assist as insurance only covers Practices for patients who are in the country. Please contact us on Milehouse.medicalpractice@staffs.nhs.uk Christine Mason, Practice Manager
-
Review titled awful phone service for help with my perscription
Rated 1 star out of 5
by Anonymous - Posted on 09 March 2023
i have been left without tablets due too my pharmacy being closed . i have rang up and waited with yourselves about my medication i always have two months worth at a time and too keep it in sink with all my other stuff. i carnt keep traveling around all the time hence why this is. even the doctors know this and is why they did this. but i today have recived a phone call today saying they wont issue me two months surply. this is causing a big strain on me and my health and that is why it was done for two months at a time. seems you dont care about my health the same as my old pharmacy doesnt either..
Visited March 2023
Milehouse Medical Practice has not yet replied.