Millcroft Medical Centre
Eagle Bridge H & W Centre, Dunwoody Way, Crewe, Cheshire, CW1 3AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unsolicited text
Rated 3 stars out of 5
by Anonymous - Posted on 15 July 2023
Unsolicited text re bowel cancer screening - there should be an option to reply that not interested in this or any other pre-emptive tests. I cannot be the only patient who'd rather not know.
Visited July 2023
Review titled Millcroft Medical Centre
Replied on 24 July 2023
Thank you for your comments. The Bowel screening service is a Nationally offered service. The Practice is obligated to follow up with any patients who have not responded to the National invite. Unfortunately we as a practice cannot exclude you from this invitation. For any further information on this please contact the Bowel Screening service directly on 0800 0121833. Thanks Millcroft Medical Centre
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Review titled Unhelpful automated telephone system
Rated 2 stars out of 5
by Anonymous - Posted on 28 April 2023
I've been trying to speak to someone this morning but cannot seem to get through. The automated system keeps repeating itself no matter which option I chose. Then it tell me to use the on line triage - what if I had no access to a computer??? This surgery's service has gone downhill in the last 10years and it seems to be getting worse. You have to keep ringing and ringing (some of us actually have to work for a living and cannot spend copious amounts of time on the telephone). Sometimes cannot even get an appointment as they are all gone (the illness doesn't make an appointment). If you're sick today you cannot exactly tell your body not to be sick today - come back tomorrow when I can get an appointment. The surgery has expanded for worse....
Visited April 2023
Review titled Millcroft Medical Centre
Replied on 02 May 2023
Dear Patient, Thank you for your feedback. If you would like to discuss this further please leave your contact details with the Practice and a member of our team would be happy to speak with you. Thanks