Milman & Kennet Surgery
Milman Road Health Centre, 1St Floor, 50 Milman Road, Reading, Berkshire, RG2 0ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing experience
Rated 1 star out of 5
by Anonymous - Posted on 23 June 2023
Overly long pre recorded telephone message states that you can now book appointments using the NHS app. This is incorrect as there are no appointments available to book at this surgery. Why not? The website is difficult to navigate, contains out of date information and does not allow feedback from patients about how to improve services. It is not possible to directly message this surgery.
Visited June 2023
Review titled Milman & Kennet Surgery
Replied on 26 June 2023
Dear Patient Thank you for your feedback. I am sorry that you are finding it difficult to leave feedback via the website (you can leave feedback from this link on the site - https://milmanandkennetsurgery.co.uk/feedback-complaints/. Alternatively, please email the practice at bobicb-bw.milman.kennet@nhs.net directly and it will be passed on to the most appropriate person for a response. Kind regards Anne-Marie Dykes Governance & Patient Services Manager
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Review titled Medication
Rated 4 stars out of 5
by Rachel - Posted on 22 June 2023
On numerous occasion I have been told my meds be ready and when got all way to pharmacy they haven’t even been side by doctor Today as the last straw that I’m suffering I went to doctors on Wednesday and Thursday meds haven’t even been signed so waiting another day it isn’t good enough the doctor it been sent to had left for day but she had them sent to her on Wednesday
Visited June 2023
Review titled Milman & Kennet Surgery
Replied on 23 June 2023
Dear Rachel I am sorry that you have experienced difficulties in obtaining your medication. I would be happy to look into the specific details surrounding this incident and respond to you - please email the practice at bobicb-bw.milman.kennet@nhs.net and mark your email for the attention of Anne-Marie Dykes. Kind regards Anne-Marie Dykes Governance & Patient Services Manager