MILTON ROAD SURGERY
12 Milton Road, Grays, Essex, RM17 5EZContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about MILTON ROAD SURGERY .
Reviews
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 17 November 2023
Was told I would get a phone appointment in the morning about 10.00am. Did not get a call till 1.00am, not good if you’re having to arrange it round work
Visited November 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 06 December 2023
Dear Patient. Thank you for taking the time to leave your feedback. I am sorry you did not get you telephone consultation at the time you were expecting it. The practice does not usually give precise times for telephone consultations because they are triaged by the clinicians and dealt with in order off urgency. This should have been explained to you when booking and I am sorry that this did not happen. The reception staff can however note your availability on your appointment slot, so that the clinician can call you at a specific time. Once again thank you for leaving your feedback. Elaine Jordan - Practice Manager.
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Review titled My experience
Rated 5 stars out of 5
by Lesley C - Posted on 15 November 2023
After telephone appointment was given face to face appointment and the GP gave me treatment that was needed
Visited November 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 23 November 2023
Dear Mrs Castles Thank you for leaving a review. I am pleased to hear that you received an appointment that was appropriate to your needs. Elaine Jordan - Practice Manager
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
The reseptionist are cordial, helpful,and under stood your predicaments. They also helped to book hospital appointments, ultrasound,and any other medical conditions..
Visited November 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 10 November 2023
Dear Patient Thank your feedback. I am delighted that the receptionists were able to help you with all your requirements. I will pass your comments on to them Practice Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 November 2023
Receptionist was very helpful and polite. The GP called the same day and prescribed medication quickly
Visited November 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 24 November 2023
Dear Patient, Thank you for your feedback and taking the time to tell us about your experience. Your positive comments are most appreciated and will be passed on to the team. Regards Llandys Barden Practice Manager
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Heather S - Posted on 06 November 2023
For the time and listening to my concerns and the advice given and to have a follow up appointment to discuss any further issues.
Visited November 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 24 November 2023
Dear Patient. Thank you for leaving your review which is important to us. I am very pleased that you have had a positive interaction with our practice. Elaine Jordan, Practice Manager
Provided by Working Feedback
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Review titled Valued Care and Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2023
The support I have received for my underlying health condition is excellent. I never have to prompt for review which is the best asset for me as a busy person, and have the option for video consult too rather than having to go to the surgery. Great service, very happy and confident with my care.
Visited July 2023
Review titled MILTON ROAD SURGERY
Replied on 10 November 2023
Dear Patient. Thank you for taking the time to comment on our services. I am pleased that we were able to offer you a service which fits in to your lifestyle and that you are pleased with the level of service received. Practice Manager