Mitcham Family Practice
55 Mortimer Road, Mitcham, Surrey, CR4 3HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Omare - Posted on 18 April 2024
I booked an appointment for today and I was very happy with the attendance and respond and this is not the first time they have responded so well to me. Thank you Mitcham family practice n for your good work. Keep it up
Visited April 2024
Mitcham Family Practice has not yet replied.
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Review titled Shocking (lack of) advice from the nurse
Rated 2 stars out of 5
by Anonymous - Posted on 09 April 2024
After having a series of blood tests I was advised that my cholesterol level was slightly elevated. Today the nurse called me. I asked "what should I eat less of?", they replied "Google your food". I was shocked and asked if they could be more specific. I was then told "eat less cheese" - when I said I didn't eat much hard cheese, the response was "just eat less of it". What sort of medically-informed advice is this? I am aghast that I have waited weeks for a call with a nurse to discuss this and that is what I am told. This is literally less advice than I would get from Google - no wonder people self-diagnose from the internet - it seems they are encouraged to do that by Mitcham Family Practice medical staff.
Visited April 2024
Mitcham Family Practice has not yet replied.
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Review titled Poor service for mental health
Rated 1 star out of 5
by Anonymous - Posted on 15 February 2024
Had a mental health breakdown to which I called the practice to get an emergency appointment. They said they have no appointments available. I reiterated that my life is on the line and need to speak with someone to which I was finally offered an appointment two days later. This then lead to a one hour wait in the waiting room from my morning appointment.. how can you run behind from morning appointments?! This isn’t the first time that I’ve had to wait around in the waiting room. Poor service and not much empathy from the doctor or receptionist either
Visited August 2023
Mitcham Family Practice has not yet replied.