Modality Lewisham (ML)
Jenner Health Centre 201-203, Stanstead Road, Forest Hill, London, Greater London, SE23 1HUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Modality Lewisham (ML).
Reviews
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Review titled Calm helpful receptionist, kind active drs
Rated 4 stars out of 5
by Anonymous - Posted on 31 January 2023
Like all GP they are hugely overworked and have limited resources. Booking is difficult same as anywhere else. However receptionists on the phone and in person are kind, discrete and as helpful as they can be. Dr’s listen, speak honestly and are kind in their manner. Hugely overworked but still putting patients first
Visited January 2023
Review titled Modality Lewisham (ML)
Replied on 16 February 2023
Dear Patient We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Patient Experience Team
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Review titled extremely expensive
Rated 2 stars out of 5
by Anonymous - Posted on 07 February 2023
I have asked for the medical form to be signed as i needed for job that i am applying for. The practice asked for shocking 120 pounds for signing 2 pages. When i asked the reception how much it would cost me , no one knew how much to charge me , only manager knew. Furthermore, it took 2 weeks to do that . I was prepared to pay however , this price was shocking to me. I have done my research and discovered that my colleagues paid either nothing for the same documents or maximum 90 pounds. It's simply made up price , which should be fixed and known to all staff at the reception (by the way i was asked by reception staff, on one of my many visits to collect the document , how much management asked me to pay). I think this is unbelievable price to pay, also the practice should be transparent with their prices and display it for the staff and public to know .
Visited January 2023
Review titled Modality Lewisham (ML)
Replied on 16 February 2023
Dear Patient Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. If you would like me to look into this further, please can you contact me via our online website form? The link to the form is below. https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team