Mollison Way Surgery
45C-46 South Parade, Mollison Way, Harrow, Edgware, Middlesex, HA8 5QLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Mollison Way Surgery.
Reviews
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Review titled This place is absolutely awful
Rated 1 star out of 5
by Anonymous - Posted on 27 October 2022
So when using the Dr iq app it always seems to say there are no more online consultations available today and that's even at 10am in the morning. My disabled mum had a telephone appointment and the doctor never called her. She had a very bad infection which they could not see her for so had to take her to urgent care. I have seen people go in there to complain that's things have not been taken care of even after a few months. The staff are great at giving excuses and don't seem to know what they are doing. Now it may not be totally their fault and occurs at other practices but it needs to be sorted as patients ultimately suffer!!!!
Visited October 2022
Review titled Mollison Way Surgery
Replied on 02 March 2023
Thank you for your comment and feedback. We are disappointed that we were not able to meet your expectation on this occasion and would welcome the opportunity to put this right. We would be grateful if you would contact the surgery personally, so we can work together to review your comment to help us improve our service to you and other patients. We cannot find you on the system without your full name or contact details. Please send us an email at nhsnwlccg.mollisonway@nhs.net or contact us on 020 8732 4387. Please let us know and we will help you accordingly. Practice Manager
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Review titled best practice
Rated 5 stars out of 5
by Geetaben - Posted on 10 October 2022
I find the surgery very prompt in services Dr iQ app specially very efficient and swift in communicating with doctors and pharmacist and reception staff
Visited October 2022
Review titled Mollison Way Surgery
Replied on 14 July 2023
Dear Geetaben, Thank you for your email. I appreciate your positive feedback about the surgery and our Dr iQ app. It's great to hear that you find our services prompt and efficient, especially when it comes to communicating with our doctors, pharmacists, and reception staff. We strive to provide the best possible care and convenience to our patients. If you have any other questions or need further assistance, please feel free to reach out to us. We are here to help. Warm regards, Mollison way surgery.
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Review titled excellent practice
Rated 5 stars out of 5
by Kishan - Posted on 06 October 2022
staff of this GP surgery is very friendly and helpful. I am getting good treatment from doctors and nurse.
Visited October 2022
Review titled Mollison Way Surgery
Replied on 02 March 2023
Thank you so much for your kind words. The entire team at the practice is very grateful for such generous feedback. Mollison Way Surgery
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Review titled great preactice
Rated 5 stars out of 5
by Aleena - Posted on 20 October 2022
Its very easy to use Dr iQ and doctor responds quickly. appointment are given on the same day and your issues are seen professionally.
Visited October 2022
Review titled Mollison Way Surgery
Replied on 02 March 2023
Thank you for taking the time to share such excellent feedback. We really strive to deliver an exceptional healthcare service to all of our patients, and your feedback is valuable in helping us to see that we are succeeding in doing this. Many thanks from Mollison Way Surgery
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Review titled regular good service
Rated 5 stars out of 5
by Kishorchand - Posted on 27 September 2022
I am getting regular good service from mollison way surgery and doctors and staff are very helpful and friendly.
Visited September 2022
Review titled Mollison Way Surgery
Replied on 02 March 2023
Thank you so much for taking the time to leave such a positive review. It’s really helpful to receive patient feedback. Our whole team is delighted to receive your positive comments. Mollison Way Surgery
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Review titled happy with the practice
Rated 5 stars out of 5
by khagendra - Posted on 23 September 2022
I am very happy with GP services particularly with doctors and reception staff who treat us very politely and good manner.
Visited September 2022
Review titled Mollison Way Surgery
Replied on 02 March 2023
Thank you very much for your feedback. We will shall this with the team. Best wishes, Team Mollison
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Review titled attentive practice
Rated 5 stars out of 5
by Suresh Dave - Posted on 28 September 2022
this surgery has very attentive staff and doctors. I am happy with the services provided here. I would recommend if you can recruit more staff to make it better.
Visited September 2022
Review titled Mollison Way Surgery
Replied on 02 March 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Best wishes, Mollison Way Surgery