Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and politer
Rated 5 stars out of 5
by Jackie - Posted on 20 July 2024
Rang reception the lady was very helpful the practice nurse was thorough and referred me to see the relevant person, really nice lady couldn't be more helpful
Visited July 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Dear Jackie. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience with the members of the practice team. I will pass your feedback on to the practice team. Thank you, Amanda, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Michael Hudson - Posted on 16 July 2024
Was seen very quickly by friendly very helpful physotherapist. Many thanks excellent many thanks. Wouldn't hesitate to use again
Visited July 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Dear Mr Hudson. Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Amanda Practice Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Patricia Gill - Posted on 05 July 2024
Went to the Centre to renew my prescription. The doctor was very efficient, understanding and compassionate
Visited July 2024
Review titled Montague Medical Practice
Replied on 15 July 2024
Dear Patricia. Thank you for taking the time to provide your feedback and leave 5 stars!. I am pleased to hear you have had a positive experience recently with the surgery. Thank you, Amanda, Practice Manager
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Review titled As it is
Rated 4 stars out of 5
by Ann - Posted on 17 July 2024
I visited my G P yesterday,,was treated by practitioner,,she diagnosed my eye problem, this particular practitioner who I have seen a few times ,,listens,asks questions and she is very kind,,and is very well liked,,by other patients I have spoken to.Generally this is a good practice,,but I started ringing for an appointment at 8am and got through at 8.30 am with my phone being on redial constantly,I know there are many people trying to get an appointment with probably more important cases than mine,,but surely there is another system or more phones manned,,the receptionists must get some angry people and take some stick,,and it's not their fault people can't get an appointment it's the whole system.The receptionists try their best especially when the patients cannot speak very good English.
Visited July 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Dear Ann. Thank you for taking the time to provide your feedback. As you will know our telephone lines are extremely busy from 8.00am in a morning. We do have adequate numbers of staff answering the telephones and the reception staff answer the phones as quickly as they can. However, this can sometimes lead to a delay in getting through to the practice. If the reason for you contacting the surgery is not urgent, we are able to offer you a pre-booked appointment with a Doctor or Nurse Practitioner, and we have appointments available on weekends too. You can also submit an enquiry through the practice website which we will respond to. Thank you, Amanda, Practice Manager.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2024
The doctor was very helpful as were , ladies answering the phones ,call back from the doctor was on time , he also explained everything I needed going forward
Visited July 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience at the practice, from the receptionists answering the telephone to your appointment with the GP. I will pass your feedback on to the practice team. Thank you, Amanda, Practice Manager
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Review titled Easy access
Rated 5 stars out of 5
by Kathryn - Posted on 18 July 2024
Able to obtain same day appointment Listened to, thorough examination, urgent bloods referred for investigations with same day. Delighted with care very thorough importantly kind and compassionate
Visited July 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Dear Kathryn. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience at the practice. I will pass your feedback on to the practice team. Thank you, Amanda, Practice Manager
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Review titled perfect
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
OK thank you for the doctor who saw my child and I hope that it will be even better, sometimes it's hard to reach her by phone... but it's ok
Visited July 2024
Review titled Montague Medical Practice
Replied on 15 July 2024
Dear Patient. Thank you for taking the time to provide your feedback. I hope your child is feeling much better. I am pleased to hear you have had a positive experience recently with the surgery. Thank you, Amanda, Practice Manager
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Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2024
It was quick and easy, helped me a lot and I felt very heard about my issues. I would recommend this doctor to other people I know who are struggling with issues like me. It was very easy to get my prescription on the same day and so far it has been successful
Visited July 2024
Review titled Montague Medical Practice
Replied on 12 August 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience at the practice. I will pass your feedback to the practice team. Thank you, Amanda, Practice Manager
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Review titled Fanstatic service
Rated 5 stars out of 5
by Paul Gormley - Posted on 11 July 2024
Visited the practice and from walking in to leaving the whole process was relaxed and calming. The automated booking in system is easy to follow. The GP,s manner was both professional and reassuring, he explained the results I was there to review very clearly and advised me on the best way forward with my treatment.
Visited July 2024
Review titled Montague Medical Practice
Replied on 15 July 2024
Dear Paul. Thank you for taking the time to provide your feedback and leave 5 stars!. I am pleased to hear you found the whole experience professional and reassuring. Thank you, Amanda, Practice Manager
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Review titled Lovely
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2024
Doctor was right nice and helped me figure out my illness. He gave me my results and clearly explained what each meant
Visited July 2024
Review titled Montague Medical Practice
Replied on 15 July 2024
Dear Patient. Thank you for taking the time to provide your feedback and leave 5 stars!. I am pleased to hear you have had a positive experience recently with the surgery. Thank you, Amanda, Practice Manager