Morris House Group Practice
Lordship Lane Clinic, 239 Lordship Lane, London, Greater London, N17 6AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Minor surgery
Rated 5 stars out of 5
by Colbie - Posted on 06 June 2024
Went very well. Excellent care and done in a very sanitary manner. Doctor T did an amazing job and I am very pleased. Always a pleasure
Visited June 2023
Review titled Morris House Group Practice
Replied on 07 June 2024
Dear Patient, Thank you so much for your positive feedback. Your comments mean a lot to us. We do try our utmost to provide a patient-focused service. The Morris House Group Practice
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Review titled There are better surgeries
Rated 2 stars out of 5
by Anonymous - Posted on 06 May 2023
This surgery is big enough to support thousands of local North Londoners and has a phone appointment system that can get you an appointment. Some of the GPs are kind and knowledgeable. However, the practice suffers from poor management and a reliance on text messaging patients at every opportunity. Texts are only ever one way, leaving no opportunity for proper interaction or personalisation. Go to a smaller practice for a better service.
Visited May 2023
Review titled Morris House Group Practice
Replied on 10 May 2023
Dear Patient, We are sorry to hear about your experiences, and thank you for your feedback. It would be helpful if you could arrange a mutual time to speak to the Practice Manager/Deputy Practice Manager so that we can look into your concerns and make improvements where we can. Once again, thank you for your feedback. The Morris House Group Practice
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Review titled Terrible practice, avoid
Rated 1 star out of 5
by Anonymous - Posted on 05 December 2023
Terrible. This practice lost blood test and blood pressure results several times. Lost medical forms, took 8 weeks to sign a routine certificate. Gave physicians assistant appointments instead of GP appointments when I had pregnancy complications.
Visited May 2023
Review titled Morris House Group Practice
Replied on 15 December 2023
Dear Anonymous, We are sorry to hear you had a poor experience. We would like to discuss this further, and we appreciate you signing as anonymous. Don't hesitate to contact the Practice to arrange a meeting to discuss this further. Thank you Morris House
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Review titled Very long wait for covid vaccine
Rated 1 star out of 5
by Cat Viana - Posted on 17 April 2023
I had an appointment for my 5 year old. Upon arrival we face a super long line of elderly people waiting for the vaccine. The line took over 30 min to get through until we reached the reception desk. It’s upsetting to see so many vulnerable and frail people being forced to stand for such a long time. Many voiced their concern to the staff, who were helpful but couldn’t do more to improve the situation. After the reception desk we waited for further 40 min before being seen. Travel included that makes it for way to long of a period for all those elderly folks to be out of the house, standing, without eating. Simply not acceptable, even if the staff was all lovely.
Visited April 2023
Review titled Morris House Group Practice
Replied on 10 May 2023
Dear Patient, We are sorry to hear about your experiences and thank you for your feedback. It would be helpful if you could arrange a mutual time to speak to the Practice Manager/Deputy Practice Manager so that we can look into your concerns and make improvements where we can. Once again, thank you for your feedback. The Morris House Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Mrs m Di Bellonia - Posted on 09 March 2023
I had my cortisone injection today very happy with the service Dr was so professional and the nurse so kind I'm so grateful to of had this done so quickly .
Visited March 2023
Review titled Morris House Group Practice
Replied on 10 May 2023
Dear Mrs Di Bellonia, Thank you for your positive feedback. Your comments mean a lot to us. We do try our utmost to provide a patient-focused and-centred service. The Morris House Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2023
Very easy to get appointments, with little to no delay and friendly staff who are experienced and provide a high level of care/service
Visited March 2023
Review titled Morris House Group Practice
Replied on 10 May 2023
Thank you so much for your positive feedback. Your comments mean a lot to us. We do try our utmost to provide a patient-focused and centred service. The Morris House Group Practice
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Review titled Thank you
Rated 4 stars out of 5
by Mary Tilki - Posted on 16 February 2023
Needed to speak to duty doctor about my husband on two occasions recently. Each time seen urgently and appropriate emergency treatment given. Clinicians reassuring and professional. Triage administrators kind. I would have welcomed an urgent daytime appointment but none available. I understand why
Visited February 2023
Review titled Morris House Group Practice
Replied on 17 February 2023
Thank you so much for your positive feedback. Your comments mean a lot to us. We do try our utmost to provide a patient-focused and centred service. The Morris House Group Practice
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Review titled Prompt efficient caring service
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
I recently had a very painful trigger finger which conservative approaches failed to resolve. It was extremely debilitating and got in the way of everyday living. The GP I saw referred me for in-house steroid injection treatment. This has now been given and has fully resolved the problem for the time being at least. Everyone - including both the surgeon and the lady Co ordinating bookings, has been considerate and efficient throughout. Prompt treatment made so much difference. Thanks for your exemplary service.
Visited January 2023
Review titled Morris House Group Practice
Replied on 16 February 2023
Thank you so much for your positive feedback. Much appreciated. Your comments mean a lot to us, we do try our best to provide a good service to our patients. The Morris House Group Practice.
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Review titled Good practice
Rated 4 stars out of 5
by Natalie Lewis - Posted on 26 January 2023
This is my 2nd steroid knee injection and it really helped me alot, I'm no longer taking pain killers often. My GP was the one who recommended this treatment to me and conveniently the procedure is carried out at the practice
Visited January 2023
Review titled Morris House Group Practice
Replied on 27 January 2023
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics. The Morris House Group Practice
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Review titled Great surgeon and amazing assistant
Rated 5 stars out of 5
by Jasmine - Posted on 05 January 2023
The assistant and Doctor were Amazing , this was my second minor surgery of a pillar cyst removal, they made me feel very comfortable constantly checked on me. Removed the cyst perfectly, the whole procedure was pain free. The cysts were really causing me discomfort so I am grateful for this service at my gp.
Visited January 2023
Review titled Morris House Group Practice
Replied on 10 January 2023
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics. The Morris House Group Practice