Moulton Surgery
120 Northampton Lane North, Moulton, Northampton, Northamptonshire, NN3 7QPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Might as well just diagnose yourself
Rated 1 star out of 5
by Antony Brown - Posted on 04 May 2024
Been battling to get some help for ages - finally force the doctors into getting a X-ray where it was found I am rotated at hip. Told to make appointment to discuss X-ray - attend physio who was totally useless and said list for physio is 18 months - go help yourself. Absolute rubbish Fuming.
Visited May 2024
Review titled Moulton Surgery
Replied on 15 May 2024
Dear Mr Brown We are sorry to read your comment and have made numerous attempts to contact you to discuss your complaint so that we can try and help you further. We have discussed your case with our senior physiotherapists that work at the surgery who specialise in diagnosing what the problems are and then refer patients on to the most appropriate service, which in your case is a prolonged course of physiotherapy at the hospital. We are very sorry that the current waiting time for that service is 12-18 months and our senior physiotherapists were doing their best to help you manage your symptoms. I can discuss the issue with your x-ray in much more detail if you let us know when it is convenient for you to come and see myself, or any of the GPs at the surgery. As we have been unable to get through to you by phone, we have wrote you a letter with the above information. Best wishes Dr Darin Seiger Senior Partner Moulton Surgery
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Review titled Amazing practice
Rated 5 stars out of 5
by Tina Hardwick - Posted on 11 April 2024
I am staying at my son’s property and became unwell. I called Moulton surgery and the options available were explained very thoroughly to me. I chose to go and register as a temporary resident. The receptionist (wish I could put her name here!) was so kind and helpful to me. I was given an appointment the same day and saw a lovely nurse who issued a prescription which I was able to collect from Moulton pharmacy. I was delighted at the courtesy and friendliness shown and the efficiency and professionalism of all members of staff I came into contact with. Wish I could write the same review for my own surgery! Moulton residents are very fortunate
Visited April 2024
Review titled Moulton Surgery
Replied on 23 April 2024
Dear Tina Hardwick, Thank you for taking the time to leave this very positive review. I have established the staff members you refer to, and have passed on your lovely message. Kind Regards Mrs W Ward Practice Manager
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Review titled Great Practice - Cannot Fault
Rated 5 stars out of 5
by Sam Penny - Posted on 24 January 2024
Having been a patient over the last two years I cannot fault the surgery or the staff and I haven't had a single bad experience. Any times I called for an emergency appointment I was assisted and the right information and advice was received. Furthermore, all Drs I saw were very reassuring and helpful.
Visited January 2024
Review titled Moulton Surgery
Replied on 29 January 2024
Dear Sam Penny, Thank you for taking the time to provide your feedback. I am pleased to hear about your positive experience with Moulton Surgery. I will pass your feedback onto the staff and GP's, so they are aware. Thank you Mrs W Ward Practice Manager
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Review titled Can't fault
Rated 5 stars out of 5
by Claire Perry - Posted on 28 July 2022
Always very helpful, reception very accommodating & really listened to my needs. Never felt rushed in appointments. I understand surgeries in general are stretched at the moment but can't fault the care I've had
Visited July 2022
Review titled Moulton Surgery
Replied on 08 August 2022
Dear Claire Perry, Thank you for your feedback and taking the time to leave a review. Its lovely to hear of your positive experience at the Surgery and I will pass this on to all staff. Kind Regards Mrs W Ward Practice Manager