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Mount Medical Centre

7 Market Parade, Hampton Road West, Hanworth, Feltham, Middlesex, TW13 6AJ

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Mount Medical Centre.


Reviews

Displaying 1 to 10 of 11

  1. Review titled Excellent Care

    Rated 5 stars out of 5

    by Anil Tewari - Posted on 18 November 2024

    I cannot express enough gratitude for the incredible care I received at Mount Medical Centre in Hanworth. During what was supposed to be a routine blood test, one of the nursing staff, whose name I cannot mention due to GDPR rules, went above and beyond her duty and quite literally saved my life. She noticed something unusual, trusted her instincts, and immediately referred me for an ECG, which turned out to be a lifesaving decision. Her attentiveness, expertise, and genuine concern are a testament to the exceptional quality of care provided by the entire nursing team at this practice. It’s not just about professionalism—it’s their unwavering dedication, compassion, and willingness to go that extra mile that sets them apart. The staff at Mount Medical Centre are remarkable, from the reception team to the doctors, but the nursing team truly stands out. They work tirelessly, often behind the scenes, and deserve every bit of praise for their efforts. Their kindness and skill make patients feel safe, valued, and genuinely cared for. I wholeheartedly recommend this practice to anyone seeking a medical centre that truly prioritizes patient care. This is a genuine and true review from someone whose life was touched—and saved—by the phenomenal staff here. Thank you all, especially the incredible nursing team, for your dedication and for making such a profound difference in people’s lives.

    Visited September 2024

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  2. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 July 2024

    Very friendly staff and i do online appointments easy and quick, very neat and clean GP. I saw practice nurse she is amazing, given me all the information i need very friendly and helpful.

    Visited July 2024

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  3. Review titled Very Good Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 30 July 2024

    Able to get an appointment easily. Seen by nurse practitioner, very nice lady helpful and very thorough, didn't feel rushed. Felt confident in her care.

    Visited July 2024

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  4. Review titled Lovely practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 13 June 2024

    I have been a regular patient of Mount Medical Centre since 2016. During what were some challenging times in my life, I sought support from the practice. The appointments I had were most helpful and the bedside manner of the doctors/nurses were inspiring and lovely. For example, I had a cervical screening yesterday and was initially concerned. However, the practice nurse put my mind at ease and provided helpful information and reassurance. I’m grateful for this experience.

    Visited June 2024

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  5. Review titled Great Practice!

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 May 2024

    I am a patient who recently had a heart attack. The practice has been very helpful with follow up check ups and appointments. My GP will check everything and make sure I do blood test regularly

    Visited May 2024

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  6. Review titled Very rude receptionist

    Rated 1 star out of 5

    by Daniel M - Posted on 04 May 2024

    So I joined the mount medical centre recently only to find the receptionist extremely rude she decided it would be a good idea to blame me for not being able to see the GP. The doctor was running late not only did she not bother to let me know this as I was sat in the waiting room 30 mins after my appointment but when I rang back to try to get maybe a telephone appointment she told me there are no appointments and it was my fault because I left when I had no choice as I had another appointment shocking behaviour for someone who is the face of the surgery.

    Visited May 2024

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  7. Review titled Helpful staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 May 2024

    I saw doctor who has been very helpful gor past two months to get my health issue under control. I had to have MRI plus blood tests and few changes of medication to stabilise blood pressure.

    Visited May 2024

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  8. Review titled Truly Excellent Practice

    Rated 5 stars out of 5

    by Judith Darby - Posted on 20 October 2023

    This is a wonderful practice, welcoming and helpful from the moment you walk through the door. It is efficiently run and organised to a very high degree, which inspires confidence, but above all, it is the altruism, coupled with expertise from all concerned: administrators, nurses and especially my thoughtful, kind, wise, highly skilled GP ,which causes me to return home feeling I am in extremely safe hands. This is a rare surgery indeed; despite the serious problems with which the NHS is faced at the moment, Mount Medical Centre is an oasis of calm, warmth and excellence. Thank you seem such inadequate words to everyone who works there so unstintingly and unselfishly, but they come from my deep gratitude and appreciation.

    Visited October 2023

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  9. Review titled Superb, in every way!

    Rated 5 stars out of 5

    by Geoff - Posted on 04 October 2023

    I have been a patient at this practice for a number of years. As a staff, they are amongst the most compassionate and professional I have encountered. They continually keep me up to date via their text and email system, and are warm, considerate and welcoming when I attend in person. My GP is one of the most engaging and passionate doctors that I can remember. They are all a credit to the NHS and to the medical profession. Thank you for everything!

    Visited October 2023

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  10. Review titled Very Friendly Staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 22 July 2023

    I am very happy the way surgery staff deal with me. I will definitely recommend to my friends and family

    Visited July 2023

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