Mowbray House Surgery
Malpas Road, Northallerton, North Yorkshire, DL7 8FWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Peter Robson - Posted on 11 November 2024
Excellent service from booking appointment to seeing Doctor who was Excellent explained everything completely completely professional and caring.
Visited November 2024
Mowbray House Surgery has not yet replied.
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Review titled Fantastic surgery
Rated 5 stars out of 5
by Kenny Crack - Posted on 12 April 2024
Seen within 2 hours, on time very professional. The people of Northallerton are very lucky. Well done.
Visited April 2024
Mowbray House Surgery has not yet replied.
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Review titled Excellent GP support
Rated 5 stars out of 5
by Andrea Love - Posted on 11 April 2024
This morning I saw a Doctor as my daughter has persistent ear infections. The Doctor I saw was compassionate, kind and really listened to our concerns. She explained the treatment and onwards referral to ENT and double checked that she had answered all of our questions and whether we wanted to discuss anything else. Just wanted to highlight how happy and reassured I felt after seeing her.
Visited April 2024
Mowbray House Surgery has not yet replied.
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Review titled Prescription
Rated 1 star out of 5
by Jacqueline Smith - Posted on 01 March 2024
Terrible service Multiple times I have been sent a message to pick up my prescription an when my son brings me it is not ready We don’t live nearby
Visited March 2024
Review titled Mowbray House Surgery
Replied on 11 March 2024
Dear Jacqueline, Thank you for taking the time to provide your feedback. We are really sorry to hear of your recent experience regarding collecting medication from your chosen pharmacy. We have raised your concerns directly with the pharmacy manager so that they can look into their processes. Unfortunately this is out of our hands once we have sent on the medication request to them. You are eligible to have your medications dispensed by ourselves in our dispensary. If you would like to discuss doing so then please do not hesitate to contact a member of the team on 01609 760002 Thank you.
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Review titled Reception desk dissatisfaction
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
I was told to submit a photograph to a Nurse Practitioner via a message link. The message failed to appear and on enquiring at the surgery this morning, I was told that the links were not working and to a shoulder shrug was further told that it was not. known when it would work. When asked for advice as to how to proceed, a further shrug was followed by "make another appointment to see the clinician". Not impressed by that level of rudeness.
Visited September 2023
Mowbray House Surgery has not yet replied.