Mulberry Medical Practice - Woodcroft
Gervase Road, Edgware, Middlesex, HA8 0ENContact details and opening times
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Reviews
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Review titled Always waiting on a call queue to speak to someone
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2023
Whenever I call the surgery, I’m always waiting on a long queue even if it says I’m on number 1 waiting. Once I was put on the queue for almost two hours! Still no one spoke. It does become stressful calling the surgery.
Visited October 2023
Review titled Mulberry Medical Practice - Woodcroft
Replied on 31 January 2025
Dear Patient, We are sorry to hear about your experience with our call queue. We understand how frustrating long wait times can be and are actively working to improve our phone system to better serve our patients. We have put a lot of effort and hard work in recent years into improving our services, which is reflected in many positive patient reviews on our main profile here: nhs.uk/services/gp-surgery/mulberry-medical-practice/E83046/ratings-and-reviews. We would love to hear from you about your current experience and encourage you to leave a review on our main profile. Your feedback is valuable, and we appreciate you bringing this to our attention. Best regards, Management Team Mulberry Medical Practice