Mulgrave Road Surgery
48 Mulgrave Road, Belmont, Sutton, Surrey, SM2 6LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful and efficient
Rated 5 stars out of 5
by Idell McGraw - Posted on 11 February 2025
I used the Enhanced GP support service leaving a message on the Direct bypass mobile telephone number. I was called back within minutes and a doctor rang within a couple of hours and dealt with all the queries that I had. I believe this is just a pilot scheme at present. This is an excellent service and I hope it continues.
Visited February 2025
Review titled Mulgrave Road Surgery
Replied on 17 February 2025
Dear Mrs McGraw, Thank you for taking the time to provide feedback on this new service provided by our Practice. We appreciate; and have noted your comments. Regards K Igali Practice Manager
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2025
Positive experience, a lovely doctor that was calm and reassuring. Received an on the day appointment as very concerned. Appointment was on time and I didn’t feel rushed.
Visited February 2025
Review titled Mulgrave Road Surgery
Replied on 17 February 2025
Dear Patient, Thank you for taking the time to provide feedback for the services provided by our Practice. We appreciate your kind comments which has been shared with our Team; we will continue to work to provide the best service and patient care to all our patients. Regards K Igali Practice Manager
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Review titled Happy patient
Rated 5 stars out of 5
by Jennie Luxmore - Posted on 23 January 2025
Great service offered as no face to face appointments available for that day. Doctor called in the morning same day
Visited January 2025
Review titled Mulgrave Road Surgery
Replied on 17 February 2025
Dear Mrs Luxmore, The Practice appreciates your feedback. We will continue to work to provide the best service; and improve the wellbeing of all our patients. Many thanks K Igali Practice Manager
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 January 2025
I have had a very positive experience with Mulgrave Surgery. Firstly my call was answered quickly and dealt with efficiently and I was made to feel relieved and calm and happy with the outcome and I got an appointment which was suitable. I was accommodated with care understanding and consideration.
Visited January 2025
Review titled Mulgrave Road Surgery
Replied on 17 February 2025
Dear Patient, Thank you for taking the time to provide feedback for the services provided by our Practice. We will share your comments with the whole Team; and will continue to work to provide the best service and patient care. Many thanks K Igali Practice Manager
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Review titled Great Patient Care, Great Practice
Rated 5 stars out of 5
by Riss - Posted on 18 November 2024
I would like to express my gratitude and appreciation to my doctor and his exceptional team. He is an outstanding GP who consistently provides excellent patient care. He is deeply committed to his patients, often going above and beyond, even extending beyond the usual time limits for consultations, to ensure comprehensive care. Respectively the other GPs at the practice are equally remarkable. They address all patient needs and requests promptly and efficiently, ensuring that diagnostic tests are scheduled quickly to minimize patient anxiety. Their thorough approach to patient care, follow-ups, and communication regarding test results is commendable. Thank you for maintaining such high standards of care and dedication, and the admin staff too. Riss
Visited November 2024
Review titled Mulgrave Road Surgery
Replied on 17 February 2025
Dear Riss, The Practice wishes to thank you for your feedback We appreciate your kind comments. We will continue to work to provide the best service to all our patients. Regards K Igali Practice Manager
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Review titled Very happy
Rated 4 stars out of 5
by Anonymous - Posted on 06 November 2024
I am delighted with the response I received. I called and booked in a same day telephone appointment. The doctor then called back exactly on time and was polite, courteous and professional.
Visited November 2024
Review titled Mulgrave Road Surgery
Replied on 06 November 2024
Dear Patient, Thank you for taking the time to provide feedback for the services provided by our Practice. We appreciate your kind comments. We will continue to work to provide the best service to all our patients. Regards K Igali Practice Manager
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 15 October 2024
I used Patient Access to request an appointment for accute ear pain on landing and take off on recent commercial flights. I received a call from a doctor the next day offering me a face to face appointment the following morning. I received professional, caring, prompt service from the general practioner with a special interest in ENT at Mulgrave Road surgery. Very thorough and empathetic. I received a diagnosis and prescribed solution. I was given a very clear explanation.
Visited October 2024
Review titled Mulgrave Road Surgery
Replied on 06 November 2024
Dear Patient, We want to thank you for taking the time to provide feedback about the online system (Patient Access). We are glad to know that this system is working well. We also appreciate your feedback regarding the services we provided. Many thanks K Igali Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Sandra allen - Posted on 22 October 2024
Mulgrave road Surgery has a great way to reaching out to patients with reminders about vaccinations help with Mental awareness and such like. I was invited to have a blood test to check for cholesterol blood pressure etc. the nurse was fantastic and put me at ease during my appointment
Visited October 2024
Review titled Mulgrave Road Surgery
Replied on 06 November 2024
Dear Mrs Allen, Thank you for taking the time to comment on the services provided by the Reception Team and GPs here at Mulgrave Road Surgery. We appreciate your feedback. Many thanks K Igali Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
I received a flu vaccination today at Mulgrave Road in sutton. The service was prompted ,with all hygiene standards carefully .I am particularly impressed with the in-charge nurse, whose kindness and skill were much appreciated. I would highly recommend this surgery to my friends and family registered there, and encourage them to use their excellent services
Visited October 2024
Review titled Mulgrave Road Surgery
Replied on 06 November 2024
Dear Patient, Thank you for taking the time to comment on the services provided by the Nursing Team here at Mulgrave Road Surgery. Your feedback is very valuable to the Practice. Regards K Igali Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Priti - Posted on 24 October 2024
I cannot express enough gratitude for the exceptional care I received from the doctor on my appointment today. From the moment I arrived, he took the time to listen carefully to my concerns and provided clear, compassionate explanations about my condition and treatment options. His professionalism, empathy, and attention to detail made me feel completely at ease. I truly felt heard and cared for. The NHS is lucky to have such a dedicated and skilled doctor. Thank you for going above and beyond
Visited October 2024
Review titled Mulgrave Road Surgery
Replied on 06 November 2024
Dear Priti, Thank you for your feedback after seeing on of our Doctors. Your feedback is very valuable to the Practice; and has been shared with the whole Team. Many thanks K Igali Practice Manager