Mundesley Medical Centre
Munhaven Close, Mundesley on Sea, Norwich, Norfolk, NR11 8ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No doctors
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2024
It is now actually- and not virtually - impossible to see a doctor at this practice. And indeed there is a message saying so on the screen in the waiting room. ‘Unless it is an actual medical emergency’. It tells us that the one doctor at the practice now only consults with practitioners who will see and speak to the patients. We have 1 doctor in name - though if it is not possible to have a consultation with him- in effect we have none. There is a fabulous Nurse Practitioner who works above and beyond but is inundated and there are other less qualified practitioners. But these are not doctors. And we are being done a major disservice. We can’t even choose to change our practice to Birchwood in North Walsham which I believe has 5 consulting doctors to our 1 non consulting doctor, as most of us in the village only fall within the catchment of this practice. Therefore management has no incentive to fill the vacancies left by the doctors and practitioners who have left. This seriously needs to be addressed. And is it right that the practice manager is also a partner in the practice?
Visited December 2023
Mundesley Medical Centre has not yet replied.
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Review titled The NHS at its best
Rated 5 stars out of 5
by Barbara Worsley - Posted on 04 November 2023
Your review: Over the last few months I have , for various reasons needed to contact our medical centre. I have to say that from the moment they answers the phone right through to the final resolution I have been treated with the upmost patience and respect, and I think it’s worth noting that they are managing to do this at a time when the NHS is struggling. Like many , initially I was a little concerned when I realised that the centre was introducing new methods of diagnosis and treatment based on telephone calls, zoom consultations as well as the introduction of specialist practitioners. Having experienced all these new approaches and based on my personal experiences I have been more than satisfied with the outcomes. When I have needed to see a practitioner this has been arranged in a timely and efficient manner with the minimum of resistance or reluctance. I just wanted to say a huge thank you to the entire team at the medical centre for the great job that they do.
Visited November 2023
Mundesley Medical Centre has not yet replied.
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Review titled Professionals who care
Rated 5 stars out of 5
by Deborah Haywood - Posted on 21 June 2023
The care I have received from my GP surgery is exemplery. Appointments are made without fuss. My health issues are managed with dignity, respect, pro active referrals and human empathy. Thank you Mundesly GP team for listening I have received 2 calls today from your referrals. You are helping me wade through some extremely challenging health issues this week and all other times previously. thank you.
Visited June 2023
Mundesley Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Rosie Emerson - Posted on 05 April 2023
I attended an emergency appointment with my 3 year old daughter this morning and the student doctor was so caring with my non verbal daughter he made her feel safe and spoke to her with such kindness. This made such a difference while she was feeling poorly where previous visits have caused distress to her. The stickers were very much appreciated by her too.
Visited April 2023
Mundesley Medical Centre has not yet replied.