Myrtle Group Practice
270 Telegraph Road, Heswall, Wirral, Merseyside, CH60 7RNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
Recent covid jab very well organised, fast and efficient and staffing polite and very professional. Thank you
Visited April 2025
Review titled Myrtle Group Practice
Replied on 09 April 2025
Thank you for your kind words regarding our recent covid clinic. We will pass on your comments to the staff involved. Kind regards
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Review titled Super receptionist
Rated 5 stars out of 5
by Susan Calveley - Posted on 09 April 2025
I went to common field for the first time and I wanted to mention Gill a receptionist who was so helpful and sympathetic . She listened to my query and even text the doctor to check then phoned me with outcome !!!! Thankyou Gill
Visited April 2025
Myrtle Group Practice has not yet replied.
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Review titled Efficient and comfy
Rated 4 stars out of 5
by Anonymous - Posted on 10 March 2025
In for a blood sample to be taken, with a change to the date to an earlier appointment as a result of a possible problem. The possibility of a chesty cough and having recently recovered from shingles was going to make the sample of no use was discussed and it was decided that an earlier date would be OK to attend.
Visited March 2025
Review titled Myrtle Group Practice
Replied on 09 April 2025
Thank you for taking the time to post your comments. We will pass on your comments to the practice team. Kind Regards
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Review titled Excellent response
Rated 5 stars out of 5
by Sylvia L - Posted on 24 March 2025
I needed a prompt assessment for a new severe problem. Receptionist dealt with my request politely and quickly . The doctor was excellent. Kind, through and knowledgeable. He listened well, explained his diagnosis and offered a prescription . He validated my concerns and I felt that I was in good hands.
Visited March 2025
Review titled Myrtle Group Practice
Replied on 09 April 2025
Thank you for taking the time to send your 5* review. We will pass on your comments to the clinician. Many Thanks
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Review titled Relaxing atmosphere
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2025
Meeting face to face with medical personnel can be daunting but my recent visit couldn't be further from that scenario. I was put at ease and following the consultation had the cause and treatment thoroughly explained plus some hints to enhance my life style and prevent a reoccurrence. Very reassuring experience.
Visited March 2025
Review titled Myrtle Group Practice
Replied on 27 March 2025
Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards
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Review titled Professional and reassuring
Rated 5 stars out of 5
by Jacqueline Clarke - Posted on 28 February 2025
My recent telephone consultation with an Associate was professional, clear and reassuring. I am very pleased with the response and service I am receiving from the practice. Thank you.
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking time to provide your feedback to our service. We are very pleased to hear of your experience. Your comments will be passed on to the staff member and shared with the team. Kind Regards
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Review titled Very helpful pharmacist
Rated 5 stars out of 5
by Sarah - Posted on 14 February 2025
I had a telephone appointment call with the pharmacist today. She was extremely professional and helped me understand my bone density results and prescribed supplements to help with the condition. She had a lovely manner and it was helpful to have that call rather than wait to speak to a doctor
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards
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Review titled Really helpful appointment service
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2025
Team on appointment line really helpful in finding me a last minute appointment for a nurse. I had forgotten to book for a b12 which I require frequently and even though next appointment was 4 weeks away they really tried hard to fit me in despite it being my error. Thank you!
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking the time to submit your review. Your comments will be shared with the practice team. Kind regards
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Geoff Garner - Posted on 27 February 2025
I saw one of our Doctors earlier this month about a particular problem The doctor who I saw put me completely at ease over the issue I had & left the Practice. Feeling so much better Thank you.
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for taking time to provide your feedback to our service. We are very pleased to hear of your experience. Your comments will be passed on to the staff member and shared with the team. Kind Regards
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Review titled Excellent care
Rated 5 stars out of 5
by Priscilla Yates - Posted on 24 February 2025
The diligence and care I received from my appointment at 4.45 on 20th Feb has been excellent. The doctor was the GP on call on 20/2/2025 when I came in with a suspected blocked gallstone. She was thorough and worked hard to ensure I got an emergency blood test the next day, a Friday. That night I had a call from Out of hours doctor, with the blood results and who was excellent too. The issue was dealt with as although jaundice had set in, the stone shifted. This morning the same doctor who has been at the practice 10 months called as a check in which was very impressive. She was an efficient, caring, personable and professional. The most recent appointments I have had with my last few appointments as well as this recent one have been very good. The reception provision has also improved in efficiency and professionalism too. Thank you, I know running a practice is difficult in this climate.
Visited February 2025
Review titled Myrtle Group Practice
Replied on 07 March 2025
Thank you for your 5 star review. I will share your feedback with the practice team about our service. Kind regards