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Nazeing Valley Health Centre

64-66 North Street, Nazeing, Waltham Abbey, Essex, EN9 2NW

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Nazeing Valley Health Centre.


Reviews

Displaying 1 to 3 of 3

  1. Review titled Speaking to doctors

    Rated 2 stars out of 5

    by Carol ann icely - Posted on 13 June 2024

    I was really ill last weekend called surgery to speak to doctor told the receptionist what was wrong. Response was no appointments. All telephone calls gone. Ended up in a & e. 18 hour wait. No wonder the hospitals are full when you can't even talk to a doctor. Also asked to speak to office manager. Not into Wednesday. Waited for call and guess what no call. Also they sent me a eco form to fill in sent to wrong number.

    Visited June 2024

    Report as unsuitable

    Nazeing Valley Health Centre has not yet replied.


  2. Review titled Customer service

    Rated 4 stars out of 5

    by Anonymous - Posted on 12 March 2024

    When ever I have had to call the surgery, my own experience is a good one, but and there is a but, there is one receptionist, who is abrupt, rude, almost dismissive and always seems to but into what I am trying to put across. It isnt the first time, I had to call the surgery and it was like the lady was on repeat. Same old same old. I know we do not always go into work full of beans, it at times, I feel this is uncalled for. Half the time, I don’t want to bother telephoning them, just in case, I speak to this lady. I do not find it easy, talking about what, I have going on and this has made me withdraw a lot from telephoning. I am not the only person who has said this.

    Visited March 2024

    Report as unsuitable

    Nazeing Valley Health Centre has not yet replied.


  3. Review titled Receptionist

    Rated 1 star out of 5

    by Anonymous - Posted on 11 April 2023

    My experience was awful the moment I walked in, the receptionist looked at me and said name, really abrupt and rude, she spoke to other patients the same, not a nice thing when your not feeling at your best.

    Visited March 2023

    Report as unsuitable

    Review titled Nazeing Valley Health Centre

    Replied on 19 April 2023

    We are sorry to hear of your experience. In able for us to explore this further please contact us directly to discuss further.

    Report as unsuitable