Neasham Road Surgery
186 Neasham Road, Darlington, County Durham, DL1 4YLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely good practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2024
On my last visit to this practice I found the staff on reception very helpful and patient with everyone, and managed very efficiently.
Visited December 2024
Review titled Neasham Road Surgery
Replied on 16 December 2024
Good morning. Thank you very much for taking the time to write your review. It is lovely to hear and we will ensure all staff are aware of your kind words. Thank you again. Neasham Road Surgery
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Review titled Excellent service
Rated 5 stars out of 5
by Lisa Montagno - Posted on 24 December 2024
Amazing service Especially my specific doctor. He is very knowledgeable and highly qualified, he takes time to listen and help. Definitely number 1. 😊
Visited December 2024
Review titled Neasham Road Surgery
Replied on 31 December 2024
Thank you so much for the lovely review and for taking the time to write this. We do appreciate this. We will ensure all our staff have sight of this review and wish you all the best for the New Year. Thank you again. Neasham Road Surgery
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Review titled Super supportive
Rated 5 stars out of 5
by Riana Craggs - Posted on 15 December 2024
I went to see one of the doctors to ask for a sick note as my husband had just passed away. Doctor was very compassionate and offered additional support at any time it was required. I felt listened to and heard. My comcerns were addressed and my fears but to rest. It is the second time in 6 months that I have lost a close family member and I have had nothing but excellent care from the practice
Visited December 2024
Review titled Neasham Road Surgery
Replied on 16 December 2024
Good morning. We are sorry to hear of the reason for your visit and would like to pass on our deepest sympathies to you and your family. Thank you for taking the time to write this, at such a sad time for you. Should you require any further support in the future, please contact us and thank you again for taking the time out to write this lovely review. Neasham Road Surgery
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
The receptionist was very patient and organised with the queue on my last visit. My visit with the Nurse was very pleasant also
Visited November 2024
Review titled Neasham Road Surgery
Replied on 06 December 2024
Good morning. Apologies for the slight delay in acknowledging your review. Thank you very much for taking the time to make this review. It is very much appreciated and is reassuring to hear that everything we are doing, is working. I will ensure all staff are aware of this review. Thank you again for your positive review. Sally Practice Business Manager on behalf of the Partners and Staff
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Review titled Great practice
Rated 5 stars out of 5
by christina pick - Posted on 17 November 2024
Saw Dr about problem with my shoulder and to discuss blood results. he was very kind and caring. Did not feel rushed , and explained everything. Made appointment for Physo for next week. All staff are very polite.
Visited November 2024
Review titled Neasham Road Surgery
Replied on 18 November 2024
Thank you very much for your positive review. It is always good to hear these. We always feed reviews back to our staff as it is important to let them know they are doing a great job. Thank you again for taking the time to send this. On behalf of Neasham Road Surgery
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2024
On my last visit to the Surgery, the receptionists were excellent dealing with the rather long queue of people waiting. Very patient and pleasant ladies. Cannot fault them in any way.
Visited November 2024
Review titled Neasham Road Surgery
Replied on 21 November 2024
Good morning. Thank you so much for your kind and positive feedback. It is very important for us to receive these to ensure we continue the good work. Life in primary care is tough presently and there are challenges but this is good to hear that we are doing a good job. Thank you for taking the time to write this. We will of course ensure our staff are aware of this. Thank you again. Neasham Road Surgery
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Review titled Very professional
Rated 5 stars out of 5
by Roy Mack - Posted on 20 October 2024
Reception team member was very professional, friendly and efficient. Appointment time was met. The doctor explained everything in simple terms and put me at ease whilst be completely professional and reassuring.
Visited October 2024
Review titled Neasham Road Surgery
Replied on 21 October 2024
Thank you very much for your positive comments and lovely feedback. This very reassuring and we are pleased to hear the service given was of a high standard. Thank you again for taking the time to feed this back. Practice Business Manager
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Review titled Always helpful.
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2024
I didn’t have to wait too long for my arranged appointment. Nurse was gentle with vaccinations and explained possible side effects well.
Visited October 2024
Review titled Neasham Road Surgery
Replied on 21 October 2024
Good morning. Thank you for your positive feedback. It is always good to receive these and lovely to be able to pass onto the staff. I am pleased to hear your appointment went well. Thank you again for taking the time to feed this back. Practice Business Manager
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Review titled Amazing team
Rated 5 stars out of 5
by Paula Mitchinson - Posted on 27 September 2024
The staff on reception are amazing and always very helpful! The member of Medical staff I have seen previously and again today was very helpful, caring, and treated me like a human not just a patient! She is a wonderful clinician and has helped me so much!
Visited September 2024
Review titled Neasham Road Surgery
Replied on 30 September 2024
Thank you for your lovely feedback. We always ensure our staff hear about these reviews and appreciate the time taken to write this. Thank you again. The Partners and Staff @ Neasham Road Surgery
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Review titled Fantastic Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
I had my first review for my new diagnosis of hypothyroid. I felt really listened to and all explanations were clear. I felt like my Dr took on board all of my worries and helped me to decide my plan going forward with his expertise. I am really happy with my care today. Thank you.
Visited August 2024
Review titled Neasham Road Surgery
Replied on 29 August 2024
Thank you for your lovely review. We are pleased to hear you had a very positive experience and will ensure our staff are aware of your comments. Thank you again for taking the time to post our feedback. On behalf of the staff at Neasham Road Surgery