New Court Surgery
Prospect View, 300 Pickersleigh Road, Malvern, Worcestershire, WR14 2GPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wonderful surgery
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
A caring, compassionate and wonderful surgery. I have had to ring several times due to my infant being poorly recently, and I have been seen within 2hours on both occasion and the doctors I have met have been so thorough and reassuring. Highly recommend. Wonderful family practice.
Visited November 2024
Review titled New Court Surgery
Replied on 06 November 2024
Thank you for taking the time to let us hear your views. Your feedback has been passed to our clinical team Best regards Colin Webster Practice Manager
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Review titled Extremely good
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2024
Recently joined the practice due to a house move. Had to call the practice on advice of a cancer helpline. I was seen the same afternoon, on time and by a lovely doctor who showed compassion and understanding. Refreshing to have such excellent GPs and care. Thank you for your wonderful care shown today.
Visited November 2024
Review titled New Court Surgery
Replied on 11 November 2024
Thank you for taking the time to let us hear your views. Your feedback is much appreciated by us all Best wishes Colin Webster Practice Manager
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Pam Stanier - Posted on 29 November 2024
I phoned at 8.00 about a worrying skin condition; an appointment was made for that morning at 10.00 and after an examination and prescription of antibiotics, which was sent to my preferred pharmacy, I was home again by 11.00. It’s always so calm and well-organised, you feel that everyone is getting on with their job in the most efficient way but the atmosphere is friendly and relaxed.
Visited November 2024
Review titled New Court Surgery
Replied on 02 December 2024
Thank you for taking the time to let us hear your views. Your feedback is very important to us and is much appreciated by us all Colin Webster Practice Manager
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Review titled Thank You
Rated 5 stars out of 5
by Kiaran - Posted on 23 September 2024
For your kindness and patience in caring for my mother, and for keeping me informed throughout. It is really helpful and much appreciated
Visited September 2024
Review titled New Court Surgery
Replied on 23 September 2024
Thank you for taking the trouble to let us hear your views. Your feedback is very much appreciated by all practice staff Best Wishes Colin Webster Practice Manager
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Review titled Kind, patient & thorough
Rated 5 stars out of 5
by Alison B - Posted on 04 July 2023
I am grateful to the GPs at Newcourt Surgery for their help during a recent period of ill health. They took my concerns seriously, were thorough in their investigations and were kind and patient throughout. The other members of the Newcourt team were equally patient and helpful with any enquiries that I made. My thanks to the whole team for your support during a stressful time.
Visited June 2023
Review titled New Court Surgery
Replied on 05 July 2023
Thank you for taking the time to let us hear you views. Your positive feedback is very much appreciated by us all Colin Webster Practice Manager
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Review titled Excellent Practice!
Rated 5 stars out of 5
by OJH - Posted on 16 February 2023
I was very impressed with my appointment today (Thursday, 16th February). The receptionist was professional and courteous and I had no problem booking a telephone appointment for the same day. The Doctor quickly put me at my ease, showed concern, patience, very good listening skills, guided the conversation to keep me on the right track, was pro-active and offered great advice. I was very aware that I rabbited on and I am sure that I took up considerably more of the Doctor's time than I should have done! However, at no point did I feel hurried. I did thank the Doctor at the end of our appointment, but I felt I needed to express my heartfelt thanks in writing. I certainly felt a lot better after my appointment and am delighted that a follow up appointment has been arranged in three weeks time to review progress. I am extremely grateful. As I have said before, I am very lucky to be a patient at such a great surgery as New Court – thank you!
Visited February 2023
Review titled New Court Surgery
Replied on 17 February 2023
Thank you for taking the time to let us hear your views. Your feedback is greatly appreciated by us all Best wishes Colin Webster Practice Manager