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New Eltham and Blackfen Medical Centre

52 Thaxted Road, New Eltham, London, Greater London, SE9 3PT

Contact details and opening times

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Terrible phone booking service

    Rated 1 star out of 5

    by Sarah - Posted on 26 September 2024

    After being on hold for 45mins and being told I was “now 1st in the queue” I’d had enough and walked to the surgery (still on hold) to be met by 2 receptionist that said “the phones are not ringing?” This needs to be rectified, it’s not good enough. I needed to call later that day again to make a second appointment, I was on hold and moved down the queue to 1st place again from 3rd. Held for 30mins (in 1st place!) still nothing…. ….so i drove to the surgery again (still on hold) to be met with a closed practice from 2pm!!! The phone lines need to say “the practice is now closed” Not keep people holding in 1st place. It’s not good enough. The whole phone line service at this practice is incompetent. Don’t bother calling.

    Visited September 2024

    Report as unsuitable

    New Eltham and Blackfen Medical Centre has not yet replied.

  2. Review titled Very difficult to get an appointment

    Rated 1 star out of 5

    by Madalina - Posted on 19 March 2023

    I wasn't able to book online at first and was refused a booking unless I called or went at exact times. Cannot book in advance. Had to fill in a lengthy form for them to call me at a time I was not able to pick. Was told they will not be calling a second time. My mental health was not good, I'm out of tablets and has deteriorated since. If I could opt out from paying taxes for the NHS I would.

    Visited March 2023

    Report as unsuitable

    New Eltham and Blackfen Medical Centre has not yet replied.

  3. Review titled Super helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 22 December 2022

    So grateful to staff at surgery today who sorted my prescription request so quickly - much appreciated at this super busy time.

    Visited December 2022

    Report as unsuitable

    New Eltham and Blackfen Medical Centre has not yet replied.

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