New Ottershaw Surgery
3 Bousley Rise, Ottershaw, Chertsey, Surrey, KT16 0JXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Philip Hunt - Posted on 13 January 2025
Online appointment booking system is great and efficient and Doctor is a very helpful and reassuring Dr. Highly recommended!
Visited January 2025
New Ottershaw Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by James horgan - Posted on 14 October 2024
phoned doctors on the tuesday, saw the doctor on the tuesday, mid morning. hospital eye clinic wednesday afternoon at st peters hospital, diagnosed with pvd in the Left eye. laser treated Left eye on the friday afternoon and again on the following monday at ashford hospital. Its a shame the NHS gets bad press however in this instance an unbelievable service. My thanks go out to you all. Best regards James horgan
Visited October 2024
Review titled New Ottershaw Surgery
Replied on 15 October 2024
Thank you for taking the time to write this review, it is very much appreciated by all at Ottershaw Surgery.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Marissa Mugford - Posted on 02 April 2024
I rang this morning and one of the reception team called back, giving me an appointment the same morning. The doctor was thorough, listened and took on board my concerns. I left feeling confident in the professional and caring treatment I received .
Visited April 2024
Review titled New Ottershaw Surgery
Replied on 15 October 2024
Thank you for taking the time to write this review, it is very much appreciated by all at Ottershaw Surgery.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2023
The nurse took the time to examine me properly and was very warm and pleasant. The receptionists are friendly and helpful, I love this surgery.
Visited April 2023
Review titled New Ottershaw Surgery
Replied on 03 May 2023
Thank you for taking the time to write this review, it is very much appreciated by all at Ottershaw Surgery.
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Review titled What an amazing exceptional Service Fantastic Practice
Rated 5 stars out of 5
by Sally Reardon - Posted on 10 March 2023
The Ottershaw Practice is amazing right from the wonderful receptionists through to the GP, The telephones are answered in a cherry manner and their empathetic, profession and friendly attitude is amazing. The follow up call from booking is quick and again the friendly professional GPs are amazing, I had to be referred to a clinic the GP phoned the clinic and I was seen later that day with even a text message with a you tube video showing me where the unit was ! Further treatment was required and again the surgery phoned me to make follow up appointments which were very quickly followed by a call from the Dr who made the appoint for me over the phone. A previous experience I had last year was just as good with a telephone consultation with a GP with in the hour and meds at the chemist with in a further hour, you are amazing people demonstrating, dignity, respect, professionalism, fantastic listening skills, and patience. You are all such a credit to the NHS and indeed make the surgery the great practice it is, in offering such a great service to the community... thank you so much.... you are all stars !
Visited March 2023
Review titled New Ottershaw Surgery
Replied on 19 April 2023
Thank you for taking the time to write this lovely review, it is greatly appreciated. Ottershaw Surgery
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Review titled Best Practice Personified
Rated 5 stars out of 5
by Neil - Posted on 14 May 2023
Reported to the doctor with a worrying lesion on my arm. Was referred to Ashford & St Peter's Hospitals. Attended Clinic for photographs to be taken - within a week. Saw Consultant Dermatologist at Ashford Hospital - a week later. Had lesion removed (along with a second suspect growth on my back) - the next day. Full documentation supplied. Could not have wished for better treatment.
Visited March 2023
Review titled New Ottershaw Surgery
Replied on 15 May 2023
Dear Neil, we are very glad to hear you have had such a good experience with the surgery. Thank you for taking the time to write a review. Many thanks