New Queen Street Surgery
Syers Lane, Whittlesey, Peterborough, Cambridgeshire, PE7 1ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Trish - Posted on 21 February 2023
I was called for a health check. Booking procedure was efficient and quick. My appointment was on time. My nurse was kind and extremely helpful, referring a query to an oncall doctor. Thank you
Visited February 2023
New Queen Street Surgery has not yet replied.
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Review titled My prospective of my appointment
Rated 3 stars out of 5
by Anonymous - Posted on 25 February 2023
Face to face appointments are almost always easier for me due to my specific health issues but getting one isn't at all easy. The best and quickest way to speak to a Dr is via Doctrin. In the most recent instance of needing to see a GP, a week after completing a course of antibiotics for a chest infection that had been diagnosed and prescribed by a Dr (on the phone) the day after I'd - as usual - contacted the surgery via Doctrin. My medical history was not known by the Dr who phoned me initially, nor, it appeared to me, was the fact I am a laryngectomee, although I made it clear in the information given by mr on the Doctrin form. I don't think she'd had time to read the form fully or look at my records. She also may not have treated a laryngectomee before. My second approach via Doctrin was because, having completed the antibiotics and still having the infection, I thought I required more help. The GP phoned the next morning and after our conversation, she offered me an appointment that day. I am sure seeing me for the first time, the GP found it easier to understand my problem and acted accordingly and I felt she was more aware of facts having seen me. Being a laryngectomee means I breath through my neck and speak differently and if this is not known or understood by a GP who hasn't met/ spoken to me before, it causes me extra stress and I am sure must cause some to the GP. I was far more confident seeing her than I had been with a telephone consultation. But if the initial telephone consultation had been with a GP who knew me and had treated me over the many years I have been a patient at the surgery, it would have been far better.
Visited February 2023
New Queen Street Surgery has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Karen - Posted on 07 February 2023
Invited for a health check. The nurse was friendly and professional, making me feel relaxed and taking time to explain what was required and why. Have been with this surgery for 25 years and have always been pleased with the help and service received.
Visited February 2023
New Queen Street Surgery has not yet replied.
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Review titled Blood test appt
Rated 4 stars out of 5
by Julie - Posted on 20 February 2023
Booked blood test appt last week only had to wait a few days seen on time was pleasant lady who took blood in and out quite quickly very satisfied with service
Visited February 2023
New Queen Street Surgery has not yet replied.
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Review titled Lovely nurse
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
Went for my smear test today which I was nervous about and the nurse was so caring and put me at ease made me feel like she genuinely cares about me didn't rush the whole appointment such a lovely lady.
Visited February 2023
New Queen Street Surgery has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Karen - Posted on 07 February 2023
Invited for a health check. The nurse was friendly and professional, making me feel relaxed and taking time to explain what was required and why. Have been with this surgery for 25 years and have always been pleased with the help and service received.
Visited February 2023
New Queen Street Surgery has not yet replied.