New Road Surgery Bromsgrove
46 New Road, Bromsgrove, Worcestershire, B60 2JSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Responsive helpful receptionists
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
Due to a serious health diagnosis for my husband I have had to call on frequent occasions to make appointments. These calls have been answered by a variety of staff members all of whom have been patient and helpful. Even when it was not possible to book him in for administration reasons, the request was logged, dealt with and we were then called to inform us of the dates. I would like to thank them all for being a kind voice to callers who may be feeling vulnerable.
Visited January 2025
Review titled New Road Surgery Bromsgrove
Replied on 09 January 2025
Thank you for taking the time to leave a review. I will ensure our reception team are made aware of your kind feedback. Sharon Blundell, Practice Business Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 01 December 2023
Excellent from start to finish. Got an on the day in person appointment. Professional and caring approach and kept me informed with what was going on and the next steps. Referred me to hospital, got a phone call within 2 hours and an appointment at hospital later in the day. Extremely impressed with New Road Surgery and Kidderminster Hospital. Have been very fortunate up until now to have never needed an emergency referral. It made a stressful and traumatic experience as smooth as it could have been. Thank you.
Visited November 2023
Review titled New Road Surgery Bromsgrove
Replied on 19 January 2024
Thank you so much for your feedback. This will be shared with the rest of the team. Sharon Blundell, Practice Business Manager