New Silksworth Medical Practice
Silksworth Health Centre, Silksworth Road, Sunderland, Tyne and Wear, SR3 2ANContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about New Silksworth Medical Practice.
Reviews
-
Review titled Don’t ever join this surgery
Rated 1 star out of 5
by Anonymous - Posted on 15 August 2022
Waste of time joining this surgery , had nothing but trouble since joining last year . Can’t ever get an appointment , the GPs are fine ,,it’s the practice in general that’s the problem . telephone lines are completely jammed with same recorded excuses . Receptionist was rude today , told me to join another GP practice if I wasn’t happy . For some reason my repeat prescription wasn’t renewed . I Was told I needed to see a GP in 2 weeks and would need to ring back tomorrow to make an appointment. I asked what about the meds I need now and why did I need to ring back tomorrow but was told tough as It wasn’t there fault my meds were cancelled . Rude staff telling me I mustn’t of been taking my tablets so they will of been cancelled . I stressed I had been taking my meds every single day without fail ! Still No help whatsoever. I only want my repeat prescription renewing so why do I need to see my GP , No wonder they are really busy
Visited August 2022
Review titled New Silksworth Medical Practice
Replied on 16 August 2022
I am really sorry you have had cause to raise concerns. By posting this anonymous I am unable to contact you to resolve the situation. We always try to resolve issues within the practice in the first instance. please contact me directly judith.taylor9@nhs.net in order that I can assist you.
-
Review titled Life changed due to good care
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2022
I could not thank the Nurse Practitioner enough as my life has been changed around after the Advanced Nurse Practitioner saw me for what I thought was perimenopausal symptoms in June . After investigations and I was diagnosed as type 2 diabetic . I now feels great , now on medication my symptoms have all resolved and I am very motivated and if she has been given the HRT she wanted she would still not know she was diabetic ! Thank you
Visited August 2022
Review titled New Silksworth Medical Practice
Replied on 22 August 2022
Thank you for your comments, I will feedback to our Clinical Team and Nurse Practitioner who was involved in your care, our Nurse Practitioners can assess, prescribe and also refer Patients, Thank you for taking the time to send the feedback around your experience. Kind regards Kevin Doran Assistant Head of General Practice