Newcastle Medical Centre
Hotspur Way, Intu Eldon Square, Newcastle Upon Tyne, NE1 7XRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic and comforting experience during first smear test
Rated 4 stars out of 5
by Anonymous - Posted on 11 February 2025
My doctor a was absolutely amazing woman. After a bad experience in the same practice a couple weeks before I can confidently say I have never felt so comfortable and assured that my health was in such good friendly hands.
Visited February 2025
Newcastle Medical Centre has not yet replied.
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Review titled Understanding care.
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2025
I have a number of health issues. At my appointment it meant a great deal that the GP expressed that what was important was my quality of life. This helped enormously to make me feel less of a nuisance or burden. The support during ongoing health issues has been outstanding.
Visited January 2025
Newcastle Medical Centre has not yet replied.
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Review titled Compassionate care
Rated 5 stars out of 5
by Anonymous - Posted on 13 December 2024
Compassionate care and kindness provided by the GP at a very difficult time. Hugely grateful for the support provided. I can't speak highly enough of the GP and the consistent standard of care provided. Thank you so much.
Visited December 2024
Newcastle Medical Centre has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2024
There are times when it is really important to give feedback and say just how outstanding the care which you have received is. This is one of those times. The doctor was kind, considerate, extremely thorough with very clear action points in the consultation. He didn't rush the appointment and listened carefully giving helpful feedback. I am so grateful. Thank you.
Visited November 2024
Review titled Newcastle Medical Centre
Replied on 01 November 2024
Dear Patient Thank you for your feedback. I appreciate your wonderful comments, especially that you find the doctor kind and thorough. This will be shared with the staff at the practice. Cheryl - Practice Manager
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Review titled Helpful and Attentive
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
Appointment was hugely helpful . Really supportive and caring. Actions had been carried through and the doctor was extremely kind.
Visited August 2024
Review titled Newcastle Medical Centre
Replied on 27 August 2024
Dear Patient Thank you for your feedback. I appreciate your wonderful comments, especially that you find the doctor extremely kind and caring. This will be shared with the staff at the practice. Cheryl - Practice Manager
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Review titled Consistent High Standard of Care
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
I cannot speak highly enough of the ongoing treatment, support and kindness I have received. Another appointment where the GP was hugely helpful and supportive providing clear actions going forward.
Visited June 2024
Review titled Newcastle Medical Centre
Replied on 27 August 2024
Dear Patient Thank you for your feedback. I appreciate your wonderful comments about how the practice has offered support and kindness. This will be shared with the staff at the practice. Cheryl - Practice Manager
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Review titled Outstanding service
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2024
I have required a lot of help and support over recent months for complex health issues. Today's appointment was another example of compassionate care and support where I received kindness, help and understanding. I was given a generous amount of time and not rushed in anyway. I can't speak highly enough of the service and medical input I have received from Newcastle Medical Centre. Thank you so much
Visited May 2024
Review titled Newcastle Medical Centre
Replied on 03 June 2024
Dear Patient Thank you for your feedback. I appreciate your wonderful comments of how well the surgery has managed your complex health issues. This will be shared with the staff at the practice. Cheryl - Practice Manager
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Review titled First Class Service
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
GP was attentive, kind, listened carefully, followed up with actions, fed back on previous actions and was very helpful and supportive. There was no pressure or rush on me to finish the appointment quickly. There was a real feeling of care. I could not fault the appointment in any way, in fact I would say 'Outstanding care'
Visited January 2024
Review titled Newcastle Medical Centre
Replied on 24 January 2024
Dear Patient Thank you for your feedback. I am happy to hear that you had a very positive experience when attending the practice. I will make sure this feedback is passed on to the practice team. Cheryl - Practice Manager
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Review titled Really Thorough and Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2023
Despite the massive pressure on the NHS and primary care I really feel this practice is managed well and the doctors i see regularly are so good at really trying to investigate issues and not treat reactively as well as allowing room for advocacy. Almost always get an appointment when I need one, and everything is done efficiently. As long as you follow their guidance you should get an appointment.
Visited October 2023
Review titled Newcastle Medical Centre
Replied on 09 October 2023
Dear Patient Thank you for your feedback. I appreciate you commenting with positive feedback and that you are happy with the practice team/services. I will pass this feedback onto the team. Cheryl - Practice Manager