Newhall Surgery
46-48 High Street, Newhall, Swadlincote, Derbyshire, DE11 0HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice amazing doctor
Rated 5 stars out of 5
by A giddings - Posted on 01 August 2024
One doctor in particular has saved my life, ive been struggling with my mental health he has been there supported me, still not completely there but getting there. Very thorough with my medical conditions, a doctor that take takes time and listerns to you. I thank him so much. Highly recommend newhall surgery
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Thank you for taking the time to feed back to the Practice and thank you for your kind comments regarding the Doctor you saw, which will be passed on. I will also pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Don't know what doing
Rated 3 stars out of 5
by Anonymous - Posted on 01 August 2024
Had a phone call to make a appointment for asthma clinic but told them don't have asthma I said are you sure they came back to me yesterday you have cancelled you come tomorrow for an appointment I said ok got to the appointment it was for diabetes check well done not prepared no urine sample or anything else to take more visits a waste of time
Visited August 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for your feedback and we are sorry that you were not pleased with the service provided by the Practice. May I ask you to take the time to complete a complaints form or email us on ddicb.newhallenquiries@nhs.net with your details and details of the complaint, we will be happy to address your concerns. Many thanks. Claire - Management Assistant.
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Review titled Great Practice & I Feel Looked After
Rated 5 stars out of 5
by Rosie Smart - Posted on 03 August 2024
Quick and easy to book an appointment. During the appointment I felt listened to, empathised with and given the treatment that I needed.
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Rosie, thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Great visit
Rated 4 stars out of 5
by Audrey Foster - Posted on 10 August 2024
The doctor we saw was very understanding of my husbands condition. Gave very good advice. Also changed my husbands medication. We felt positive on our return home.
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Audrey, thank you for taking the time to feed back to the Practice and thank you for your kind comments regarding the Doctor your husband's appointment was with. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Review
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2024
Seen by Dr x2 in 7 days Found her Very thourough Appointment she was Pleasant throughout Didn’t feel rushed Felt I was listened to
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Thank you for taking the time to feed back to the Practice and thank you for your kind comments regarding the Doctor you saw. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Good practice
Rated 4 stars out of 5
by Alice Page - Posted on 01 August 2024
I went today to see sf I think this is the 3rd time I've seen him. He is very patient and understands my needs. He listened to my concerns and offered a different way of doing my medication while I'm on holiday them booked me in with an appointment whenni return from my holiday to review how I've got on.
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Alice, thank you for taking the time to feed back to the Practice and thank you for your kind comments which will be passed on to the relevant person. I will also pass your thanks onto all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Practice
Rated 3 stars out of 5
by Anonymous - Posted on 01 August 2024
This time it was to cancel an appointment for a blood test, no one else was there to take my monthly test, redone for later in month
Visited August 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for taking the time to feed back to the Practice and for your valued comments. I will pass this information on to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Great practice
Rated 5 stars out of 5
by Marie - Posted on 01 August 2024
Was listened to and doctor was very helpful with what i went for. Taking the time to explain everything to me
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Marie, thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Excellent
Rated 5 stars out of 5
by Richard W - Posted on 02 August 2024
The staff handle the situation very effectively and timely and was very helpful with the situation and would recommend the surgery to everyone
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Dear Richard, thank you for taking the time to feed back on the service you received on your recent visit and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
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Review titled Good practice if you can
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
Had a blood test. Left a bruise. No results so I guess there is nothing wrong. Like the call back option when you cannot make an appointment.
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.