Newham Medical Centre
576 Green Street, Plaistow, London, Greater London, E13 9DAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Newham Medical Centre .
Reviews
-
Review titled Highly recommend
Rated 5 stars out of 5
by Zafar - Posted on 18 June 2024
I recently had the pleasure of scheduling a telephonic appointment with Newham Medical Centre and I am extremely satisfied with the service I received. I was able to secure an appointment for the next day, which was highly convenient. The GP, practice manager, and IT administrator were all highly professional. Their efficiency and professionalism made the entire process smooth and reassuring. Thank you, Newham Medical Centre, for your excellent service!
Visited June 2024
Review titled Newham Medical Centre
Replied on 27 June 2024
Dear Zafar Thank you for taking the time to share your positive experience with Newham Medical Centre. We are pleased to hear that you were extremely satisfied with the service you received. We strive to offer convenient and timely appointments, and it’s wonderful to know that you were able to secure an appointment for the next day. Your kind words about the professionalism of our GP, Practice Manager, and IT Administrator are greatly appreciated. Our team is dedicated to ensuring a smooth and reassuring experience for our patients, and it is gratifying to hear that we succeeded in making your appointment process efficient and professional. Thank you once again for your feedback. We look forward to continuing to provide you with excellent service. Mrs Sanita Basi Practice Manager
-
Review titled Best GP service in Newham
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
all the staff is very help full and Kind ,inculding GP ,Manager and Receptionists .Highly Professional and care full for Patients needs .my self and my famly is being seved by Newham Medical Centre since 1987 and very plesed with them 5 Stars .
Visited April 2024
Review titled Newham Medical Centre
Replied on 26 April 2024
Thank you for sharing your positive experience with the practice. It’s heartwarming to hear about the care and service you received from the GP, Manager and Receptionists. Patient feedback plays a crucial role in shaping services and ensuring efficient care. Your positive experience contributes to better healthcare for all. Mrs Sanita Basi Practice Manager
-
Review titled Highly appreciate Newham medical centre
Rated 5 stars out of 5
by Hanane - Posted on 07 May 2024
Dear NHS, I wanted to express my gratitude for the excellent management and services provided by Newham Medical Centre during our recent telephonic appointment. Scheduling was quick and convenient, and the reminder call was greatly appreciated. During our conversation, the staff demonstrated exceptional professionalism, attentiveness, and empathy, making me feel heard and valued as a patient. Their ability to address my concerns and provide guidance over the phone was reassuring and effective. Furthermore, I commend the team for their efficient coordination and support throughout the process, from facilitating the appointment to follow-ups. Overall, I am incredibly satisfied with the level of care provided. Thank you for your dedication to patient well-being, especially during these challenging times. Warm regards,
Visited April 2024
Review titled Newham Medical Centre
Replied on 27 June 2024
Dear Hanane Thank you so much for your kind words and for taking the time to share your positive experience with Newham Medical Centre. We are delighted to hear that you found the scheduling process quick and convenient and that the reminder call was helpful. Our team strives to provide exceptional care and support, and it is wonderful to know that our professionalism, attentiveness, and empathy made you feel heard and valued. We are also pleased that we could address your concerns and provide effective guidance over the phone. Your commendation of our support throughout the appointment process is greatly appreciated. We are dedicated to ensuring our patients receive the highest level of care, especially during these challenging times. Thank you once again for your kind feedback. It is feedback like yours that motivates us to continue our efforts in providing excellent patient care. Mrs Sanita Basi Practice Manager
-
Review titled Heartfelt thanks for your Exceptional Care
Rated 5 stars out of 5
by Zafar - Posted on 20 April 2024
I wanted to take a moment to express my gratitude and provide feedback on the exceptional service I received at Newham Medical Centre. Firstly, I must commend the General Practitioner (GP) for their professionalism and unwavering dedication to patient care. Their expertise and compassionate approach were evident throughout my interactions, making me feel confident and supported throughout my medical journey. Additionally, I was thoroughly impressed by the efficiency and effectiveness of the administration and management team. From scheduling appointments to handling paperwork, they demonstrated a high level of competency and attentiveness, which greatly contributed to the smooth running of the practice. Overall, my experience at Newham Medical Centre surpassed my expectations, thanks to the exemplary service provided by the GP and the administrative staff. I am truly grateful for their help and professionalism. Thank you once again for the outstanding care and support. Warm regards, Zafar
Visited March 2024
Review titled Newham Medical Centre
Replied on 26 April 2024
Dear Zafar Thank you so much for taking the time to share your positive experience with us. It is great to hear that you had a great visit. Our team is committed to providing excellent care, and your feedback reinforces our efforts. If you have any further comments or need assistance, please don’t hesitate to reach out. I will be sharing your comments with the team. Mrs Sanita Basi Practice Manager
-
Review titled unbelievable
Rated 5 stars out of 5
by john birchall - Posted on 05 February 2024
pensive on arriving but what a stay unbelievable nurses always helpful smiling and no negativity my room clean and kept tidy regularly. the anaesthetist team were something else caring knoledgeable and gave a truly memorable experience surgery were on another level uber professional calm and in charge recovery funny cup of tea and a sing along a fantastic hip replacement up and one crutches next day a really positive happy relaxed stay thank you everyone at new ham
Visited February 2024
Review titled Newham Medical Centre
Replied on 09 February 2024
Dear Team I believe that this review is for Newham University Hospital and not for Newham Medical Centre (GP Surgery)
-
Review titled Great practice
Rated 5 stars out of 5
by Zafar - Posted on 04 April 2024
“My experience at Newham Medical Centre was nothing short of exceptional. From the moment I stepped through the door, I was greeted with warmth and professionalism. The reception staff were efficient and courteous, making the check-in process seamless. The medical professionals at Newham Medical Centre truly exemplify excellence in practice. During my consultation, the doctor took the time to listen attentively to my concerns, conducted a thorough examination, and provided personalized care and treatment recommendations. Their expertise and dedication to patient well-being were evident throughout the appointment. Furthermore, I was impressed by the range of services offered at the centre, which catered to diverse medical needs. Whether it was preventive care, chronic condition management, or acute illness treatment, the medical team at Newham Medical Centre delivered with competence and compassion. Overall, I highly recommend Newham Medical Centre to anyone seeking top-notch healthcare services. Their commitment to providing the best possible care sets them apart, making them a trusted choice for me and my family.”
Visited January 2024
Review titled Newham Medical Centre
Replied on 08 April 2024
Thank you for taking your time to leave a review for the practice. It is very much appreciated. We are pleased that you find the team at the practice courteous and your concerns were addressed by the GP. Your feedback will be shared with the practice and we aim to learn from your comments. Mrs Sanita Basi Practice Manager
-
Review titled Absolutely fantastic practice
Rated 5 stars out of 5
by Rafiqul - Posted on 25 August 2023
I am absolutely blown away from all the medical experts and all of the team without exception. I would also like to thank you all... my special thanks to the admin team and a certain gentle lady who has been so caring and gone out of her way to help me, during what would've been a complete crisis..and I am so glad to have such a wonderful GP practice especially, in my hour of need .. ..I just wanted to Thank you all again for being so compassionate. To All the team, please have a Wonderful weekend...Allah Bless you all....!
Visited August 2023
Review titled Newham Medical Centre
Replied on 08 April 2024
Dear Rafiqul Thank you for taking your time to leave a review for the practice. We are pleased that you had a positive experience at Newham Medical Centre and we could be of assistance in your hour of need. Your feedback will be shared with the Practice. Mrs Sanita Basi Practice Manager
-
Review titled Fantastic community surgery
Rated 5 stars out of 5
by Edyta - Posted on 24 July 2023
Brilliant professional staff, starting from receptionists all the way to the amazing doctors. Passionate, knowledgeable and caring. I had two face to face appointments for my child, both on the day I rang, tests were undertaken and relevant medicine applied and everything within two weeks time. I can’t recommend this practice enough. It’s a hidden gem as I changed GP practice twice and none of them was able to help my child as they simply avoided patients. This is not the case for Newham Medical Centre. They are simply outstanding. Thank you to the fantastic doctors and the staff ! I’m so glad I found you.
Visited July 2023
Review titled Newham Medical Centre
Replied on 26 July 2023
Thank you so much for your appreciation. We will always try our best to provide an excellent care to all of our patients.
-
Review titled Great practice
Rated 5 stars out of 5
by mahmud ulhassantipu - Posted on 27 June 2023
highly Professional service and discreet service you would expect. i was very appreciative the gp gave me and my family at this practice .a big thank you. i find this practice very efficient .the staff and doctors are polite and helpful and more then 35 years served by this practice . 5 stars
Visited June 2023
Review titled Newham Medical Centre
Replied on 27 June 2023
Dear Patient, A big thanks from all of our team for your postive feedback. We all would always try our level best to provide best services to all of our patients.
-
Review titled Horrible practice
Rated 1 star out of 5
by Anonymous - Posted on 22 June 2023
They only take urgent appointments at 8am to 9am and 2pm to 3pm. They tell you to book appointments online via Patoent Access but for a year now i have never seen an available appointment. Its impossible to see a doctor or get any help from the receptionists. When I walk into the office there are never patients in the waiting room. Why does this practice not do online triage forms like other practices. There is no continuity of care and no follow up. This practice makes you feel very neglected. I am definetly moving my family out of this practice.
Visited June 2023
Review titled Newham Medical Centre
Replied on 30 June 2023
Dear Patient We thank you for your feedback, I will be sharing this with the reception team. I am sorry to hear of your negative experience at Newham Medical Centre. There are many options available to you in order for you to see or speak to a GP and I am apologise if these were not communicated to you. Please kindly contact me if you wish to discuss this further. Mrs Sanita Basi Practice Manager