Newport Medical Group
234 Stoney Lane, Balsall Heath, Birmingham, West Midlands, B12 8AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Female pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2024
The Female pharmacist was very very thorough in her checks in regards to my BP. She ensured she listened to all my concerns and was very understanding towards my needs. She showed great experience in her diagnosis. My symptoms were addressed and my treatment plan was excellent. In addition she even arranged a follow up appointment to assess the new medication and my symptoms. A very great experience at this surgery. Thank you to the female Pharmacist.
Visited September 2024
Newport Medical Group has not yet replied.
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Review titled it's impossible to get an appointment
Rated 1 star out of 5
by M.M. - Posted on 24 October 2023
I have skin problems underneath my eyes and this GP is refusing to book me an appointment with a doctor. I have been trying to get an appointment for a month now. First time I phone them they tell me to see an optician. This really didn't make sense, but I decided to see one. The optician told me to try eyedrops, but also told me to go back to my GP. I phone my GP again and they again tell me to see an optician. When I spoke with the 2nd optician, they told me again that my GP needs to deal with my skin problem below my eyes. But my GP is refusing to help. Everytime I phone, the receptionist just tells me to see an optician. My problems are getting worse and worse. How can I get help when my GP is deliberately neglecting me?
Visited October 2023
Review titled Newport Medical Group
Replied on 12 November 2023
Thank You for taking the time to give us feedback. Please do not hesitate to contact the surgery to discuss this matter further. Thank You Office Manager Newport Medical Group
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Review titled Helpful and efficient nurses
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2023
The nurses are extremely overwhelmed at work yet they go the extra miles with my family every ti is. Nothing is too much trouble for them. I’m very grateful for their care that they give to me and my family.
Visited October 2023
Review titled Newport Medical Group
Replied on 12 November 2023
Thank you for your valuable feedback. We appreciate the time you took to share your feedback. Office Manager Newport Medical Group