Newton Place Surgery
Newton Road, Faversham, Kent, ME13 8FHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Seamless, professional and caring coil change
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
I had my coil changed on 3rd October 2023. This was my first coil change so I was a little nervous going in to the appointment.the Dr and chaperone really put my mind at ease, explained the procedure fully and again at each step. All I can say is, wow and thank you! You reassured me, made sure I was comfortable throughout and I have to add, I didn't experience pains anywhere near what I had imagined. The only feeling I had was a very mild discomfort woth the old coil being taken away, but that was very minimal. The Dr did also find a cyst on my cervix at the time of the coil exchange, and has done a referral for swabs to be taken but assured me it doesn't look like it is anything nasty, but she wanted to be safe and have it checked. Thank you all staff at Newton Place!! You're truly amazing
Visited October 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Thank you for taking you time to post a review about the service you received at Newton Place Surgery. Your feedback is very important to us. We have shared your comment with the wider team. Kindest regards Kelly Temple Business Manager
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Review titled Thankyou
Rated 5 stars out of 5
by Gemma Clayton - Posted on 17 April 2023
I just wanted to write to express my thanks and gratitude to all the staff, nurses and doctors who have cared for me over the last few months. Off all the professionals involved in my care, as a team you're by far the most reliable and you have offered me the most care and support when I need it. Thankyou for your caring, empathic approach and most importantly a reassurance that despite how busy you all are you continue to be responsive and pro active to my needs. Kindest regards Gemma
Visited April 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Dear Gemma, Thank you for taking you time to post a review about the service you received at Newton Place Surgery. Your feedback is very important to us. We have shared your comment with the wider team. Kindest regards Kelly Temple Business Manager
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Review titled Best Practice
Rated 5 stars out of 5
by Ian Stubbs - Posted on 22 March 2023
All the consultations I’ve had at this practice have been excellent. But the last two have been exceptional. The last GP I saw has a brilliant future ahead. Unbelievably thorough in questioning and examining me. It’s so reassuring to have such a great team looking after their patients in an exemplary manner. Sincere and grateful thanks.
Visited March 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Dear Ian, Thank you for taking you time to post a review about the service you received at Newton Place Surgery. Your feedback is very important to us. We have shared your comment with the wider team. Kindest regards Kelly Temple Business Manager
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Review titled Great service in difficult circumstances
Rated 5 stars out of 5
by Joanna Leeks - Posted on 03 February 2023
A very busy practice and yet fantastic service. Reception staff were calm and very helpful. The GP went university and beyond with her advice. Amazing experience all round.
Visited February 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Thank you taking the time to leave a review for us and for acknowledging our hard working team at Newton Place Surgery. You comment has been shared with the wider team. Kind regards Newton Place Surgery
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2023
I have had the most fantastic service from Newton Place in the last 2 weeks. 3 face to face appointments in 3 days, professional, kind and knowledgeable staff and rapid onward referrals made. At least 6 different staff at the Practice have been involved and all have been excellent. Thank you
Visited January 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Thank you taking the time to leave a review for us and for acknowledging our hard working team at Newton Place Surgery. You comment has been shared with the wider team. Kind regards Newton Place Surgery
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Review titled Had great experiences everytime
Rated 5 stars out of 5
by Sharon L - Posted on 31 January 2023
I've moved around a lot and been to many GPs and honestly have had nothing but great experiences here. I have always managed to get appointments when needed. Been seen quickly. Had very friendly Drs and nurses who listen to my concerns. Having the option to do E-consult too has made a huge difference. I often struggle to say what I need to over the phone but having that platform to explain my concerns and feel listened to (which I know the doctors read too) has been a game changer and really helped me articulate my issues, and also allows the right course of action without wasting appointments if they can be solved in another way. I also think the clinics they run are great and very useful. Thanks to the staff for all their hard work! You are appreciated by your community!
Visited January 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Thank you taking the time to leave a review for us and for acknowledging our hard working team at Newton Place Surgery. You comment has been shared with the wider team. Kind regards Newton Place Surgery
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Review titled Difficult to access
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2023
I tried to use the econsult before 1200, as it closes after 1200. This is the way the surgery recommends accessing its services. It was already closed even before 1200.
Visited January 2023
Review titled Newton Place Surgery
Replied on 19 August 2024
Thank you for taking your time to leave us a review. Your feedback is important to us. We are sorry to hear that you had trouble accessing our eConsult service. Should you have any further issues please contact a member of our reception team, so we can investigate what has happened. Kind regards Kelly Temple Business Manager
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2023
Dr has been looking after my wife. His manner is of the caring holistic GP of years gone by but with all the knowledge of today’s medicine. Caring, empathetic, good listener. Cannot recommend highly enough. This has been echoed by a few friends who have and the misfortune to need help but blessed with his caring and calming demeanour. Thank you so much Dr I hope you remember this when the trolls attack you
Visited January 2023
Review titled Newton Place Surgery
Replied on 12 January 2023
We are extremely grateful for taking your time to provide this positive feedback about one of our GPs. We haver shared your kind words with the everyone working at the practice. Thanks again.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
I have used e consult twice this year and the response from this surgery has been super quick and efficient ie. within minutes of receiving my email form. A doctor or nurse has telephoned and either arranged for a prescription to be sent to a chemist or discussed my problem. Thank you.
Visited December 2022
Review titled Newton Place Surgery
Replied on 12 January 2023
We are extremely grateful for taking your time to provide this positive feedback about our service. It is good to hear that our processes are working. We haver shared your kind words with the everyone working at the practice. Thanks again.