Nidderdale Group Practice
Feastfield Medical Centre, King Street, Pateley Bridge, Harrogate, North Yorkshire, HG3 5ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great
Rated 5 stars out of 5
by Sharon Emsley - Posted on 05 September 2023
It was a very quick service and appointment. I saw a lovely kind doctor. Had plenty of time for the patient and I didn’t feel rushed at all. Parking is good and the waiting area lovely.
Visited September 2023
Nidderdale Group Practice has not yet replied.
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Review titled Practice almost perfect
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
Very professional well organised caring and patient. Always willing to try to accommodate my difficulties. This includes every aspect of the of the surgery operations. There is an encouraging even cheerful quality from reception onwards. The only problem I experienced is telephone waiting but that is very common these days. Other than that I have the highest regard for the whole practice.
Visited September 2023
Nidderdale Group Practice has not yet replied.
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Review titled Very caring
Rated 5 stars out of 5
by Adam Sinclair-Morris - Posted on 04 August 2023
The doctors, nurses and staff went above and beyond to look after me through a very stressful time. Eternally grateful
Visited August 2023
Nidderdale Group Practice has not yet replied.
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Review titled Not Great Practice.
Rated 1 star out of 5
by Sue Banner - Posted on 21 March 2024
, I went for blood tests, as I have very low vit D I asked twice for them to be done, she never did them even tho she assured me she would, do I had to make another app, but had to wait 9 weeks, even tho not my fault, I feel there is no care in this surgery, cannot go anywhere else as they have all the other surgeries in the area , you have to wait weeks for an app even tho when I go past there’s hardly no one in. Gone are the days when you choose to be a dr or nurse because you have a calling to help people.
Visited July 2023
Review titled Nidderdale Group Practice
Replied on 25 March 2024
Dear Sue We are very sorry to hear of this, which does suggest a misunderstanding. There is not a nine week wait for a blood test appointment, and if the wait ever rises to one or two weeks patients can take a form to one of the walk-in clinics on any working day. Please contact the practice manager if you would like to discuss the appointments at which you felt the blood test was not carried out so that we can look into what went wrong. Please accept our apologies as it sounds as though your experience did not reflect the high standard of care to which our very dedicated and hard working healthcare professionals aspire.
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Review titled Saved the day / the holiday
Rated 5 stars out of 5
by Claire Bates - Posted on 26 July 2023
Such a friendly team and so kind, and so quick to see my daughter despite us being from out of town. Thank you so much.
Visited July 2023
Nidderdale Group Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Jenny Beesley - Posted on 10 May 2023
Feel lucky to have such a great doctor practitioner. My e-consultation was answered within the hour by a phone call from the doctor who was able to discuss and help me with my medical issue.
Visited May 2023
Nidderdale Group Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Jenny Beesley - Posted on 10 May 2023
Feel lucky to have such a great doctor practitioner. My e-consultation was answered within the hour by a phone call from the doctor who was able to discuss and help me with my medical issue.
Visited May 2023
Nidderdale Group Practice has not yet replied.
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Review titled Goes from bad to worse
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2023
The service offered by this practice is quite simply shocking. To call will usually mean holding for at least 30mins, if you try the online consult (which is often shut due to demand ... speaks volumes itself) you will get a clipped text back that simply demonstrates no time has been taken and no notes have been read. You can't reply and ask for clarity or check comments are correct (which in my case were not!). Even trying to get a referral to go privately is a task!! They say they will get back to you but never do - that will take at least another hour on hold with 2 chasing calls you'll have to make. I don't know what they do with the tax payers money but it's certainly not meeting the health needs of the community.
Visited March 2022
Nidderdale Group Practice has not yet replied.