Norbury Medical Practice
2B Pollards Hill North, Norbury, London, Greater London, SW16 4NLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2025
Exceptional service, throughout the entire practice. Both the GP I saw today and the front of house (reception) staff were excellent
Visited March 2025
Review titled Norbury Medical Practice
Replied on 10 March 2025
Thank you for the positive comment and taking time to post it. We will share the message with the team and try and deliver the quality service.
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Review titled time i have been on the phone
Rated 1 star out of 5
by john casey - Posted on 18 March 2025
i have try to book an appointment with the doctor and practice pharmacist and spent 50 min and no one answered ,this is the second time i have ,
Visited January 2025
Norbury Medical Practice has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2024
I saw the nurse today, she was thorough in explaining everything , highly skilled in administration of injections , and very friendly .
Visited December 2024
Review titled Norbury Medical Practice
Replied on 24 December 2024
Thank you for your kind comments for the nurse. We really appreciate it and I have shared your feedback with the whole team! Many thanks. Mr Shah
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Review titled Friendly Practice
Rated 5 stars out of 5
by Alexandra Walker - Posted on 15 July 2024
I had a really easy time getting through to book an appointment and have always found the staff really friendly and helpful. The clinician I saw today was professional, but managed to put me at ease and get the procedure done without me even stressing! Thank you guys!!
Visited July 2024
Review titled Norbury Medical Practice
Replied on 16 July 2024
Dear Alexandra, Thank you very much for taking the time to leave us feedback. We thrive and endevour to deliver good quality service. It always gives us a boost to receive positive comments and I will share it with the whole team. Rasik Shah Practice Manager
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Michelle Le Blanc - Posted on 15 March 2024
The nurse I saw, apologies for not remembering her name but it begins with K, she made me feel at ease, friendly, knowledgeable and professional. I would definitely recommend her to my friends and family
Visited March 2024
Review titled Norbury Medical Practice
Replied on 15 March 2024
We are grateful for your recent comments and appreciation of the nursing staff that you encountered during your recent visit to the practice. It is always nice to hear that patients are happy with the service we always try to provide and your positive comments will be passed onto the nurse concerned.
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Review titled I am grateful
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2023
Thank you to the nurse that did my blood test last week and referred me to another nurse regarding something else they were both fantastic and are the only people I’d like to see from now on. Very understanding and compassionate I appreciate you for changing my outlook on that particular thing nurse 2 and if it wasn’t for nurse 1 I would have thought that’s the pain your supposed to go through to get it done. Thanks again!
Visited November 2023
Review titled Norbury Medical Practice
Replied on 05 March 2024
Dear Patient. Thank you for the positive feedback on your experience with the nursing team. We will share your comment with the nurses and also with the surgery team. We will endeavor to deliver high quality service. Many Thanks Norbury Medical Practice
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Review titled Speedy service
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2023
Very efficient, competent, caring and I cant fault the practise. Was able to get an appointment face to face and follow up call from the pharmacist was on time and very supportive. Also have received e follow up information from GP and an electronic prescription which I showed to the local pharmacist and medication ordered.
Visited October 2023
Review titled Norbury Medical Practice
Replied on 05 March 2024
We are grateful that you have taken the time to put an excellent review for the services we offer. We will share the review with the team. many thanks
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Review titled Helpful and friendly
Rated 4 stars out of 5
by Daphney Wright - Posted on 17 August 2023
The staff make you feel welcome and cared for on the phone or In the surgery They will always try to help in whatever way they can they will also sign post you if they are unable to help at the time you call.
Visited August 2023
Review titled Norbury Medical Practice
Replied on 30 August 2023
We are grateful to receive such a positive comment. This will be shared with staff and also will boost their morale. We endevour to deliver good quality care. Many thanks
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Review titled Amazing Doctor!!
Rated 5 stars out of 5
by Varsha - Posted on 07 June 2023
I had minor surgery on my knee at this Practice. The Dr who performed this was so thoughtful and did a very small incision which is healed very well and with time the scar will disappear! Great reassuance and so much empathy by this Dr who actually listens to you! Great staff and Nurses too..
Visited June 2023
Review titled Norbury Medical Practice
Replied on 30 August 2023
Thank you very much for your kind comments. I am so pleased that the care and attention that you have received has been second to none! Your feedback will be shared with the entire team. Many thanks
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2023
I did have an appointment with a nurse . She was so lovely, professional and patient. I was nervous at the beginning of my appointment, but with her, I felt less nervous.This was the best experience. Thank you
Visited April 2023
Review titled Norbury Medical Practice
Replied on 27 April 2023
Thank you for taking time to post this feedback. This positive comment will boost the nursing team and give them the confidence that they are doing a professional job. We will share this feedback with the team. Management - Norbury Medical Practice