Nordon House Surgery
Norden House, Avenue Road, Winslow, Buckingham, MK18 3DWContact details and opening times
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Reviews
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Review titled Poor Service
Rated 2 stars out of 5
by barry scarfe - Posted on 21 May 2024
This review is not me apportioning blame to any individual. I felt that my needs were so important I decided to travel 15 mile each way to the Urgent Care in MK. They have absolutely no synergy with the Bucks Health care,however the kind nurse printed off the early morning content of my visit to give to my Surgeries Doctor. On my way home I called into my Surgery as it had just opened, explained my early morning visit and repeated the nurses (at MK) that I needed an appointment today as it may be urgent. Its now 14.55 & I'm still waiting. Also I work in the prison service and if an episode like this occurs I cannot go to work as I can not take a phone into the prison & therefore a valuable day lost for myself and the Prison. Things have got worse it is obvious & I feel the standards of how we are treated is below expectations of what we would expect for the once great NHS
Visited May 2024
Nordon House Surgery has not yet replied.
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Review titled Communication Poor
Rated 2 stars out of 5
by barry scarfe - Posted on 01 June 2024
firstly, I have an agreement with norden house surgery, that due to my role within a prison, I have little or reduced access to a phone for doctor call backs & that communication would be carried out after 5pm. Since recently receiving a change of blood pressure tablets I have regularly been getting skin hives & have to take antihistamine tablets. I called the surgery yesterday at 3pm ,explained the above & asked if I could receive a doctors call this coming Monday. She said she would have to speak to her manager & get back to me. By 6pm I called & spoke to another lady ,who said basically it wasn't fair to be held waiting this long & she would look into it & get back to me by the day. I received a message to call 111 some minutes afterwards. Apparently an adverse reaction to prescribed medication can be very serious, obviously not to this surgery. I have no faith in 111, having a very poor experience in dealing with 111 people who ate not medical & read of a script. Appalling service, which is a shame as it used to be very good, or maybe its because I am of an age & not worthy who knows.
Visited May 2024
Nordon House Surgery has not yet replied.