Norfolk Street Surgery
Norfolk Street, Shelton, Stoke-on-Trent, Staffordshire, ST1 4PBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Application completely ignored
Rated 1 star out of 5
by Anonymous - Posted on 07 October 2024
I applied to this surgery through the NHS app and was told it should take 5 days at most to receive a response. 23 days after my application I sent an email asking if they’d even received my application and my email was blocked!
Visited September 2023
Norfolk Street Surgery has not yet replied.
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Review titled Reception
Rated 3 stars out of 5
by Anonymous - Posted on 04 July 2023
Fortunately I do not have to ring for GP often the odd occasion I have in the last 12 months I find reception. Staff quiet abrupt and not empathetic god help those who are feeling really poorly to have to contend with attitude as well as trying to get an appointment it’s very disappointing
Visited July 2023
Norfolk Street Surgery has not yet replied.
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Review titled Couldn't fault it!
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Absolutely landed on my feet with these doctors, been a patient there for 4 years and every single time my issues (both mental and physical) have been taken very seriously and the staff have been polite and considerate, each time I have been fit in at late notice or have been able to get in the following day! Made my fella sign up here too!
Visited May 2023
Norfolk Street Surgery has not yet replied.