North Beverley Medical Centre
Pighill Lane, Woodhall Way, Beverley, North Humberside, HU17 7JYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointments
Rated 3 stars out of 5
by Anonymous - Posted on 15 January 2024
After spending 40 minutes on hold to try booking an appointment for later this month I was told told "none available, try again ringing tomorrow" Receptionist cold and no compassion shown at all
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Helpful practice
Rated 4 stars out of 5
by Diane Doig - Posted on 16 January 2024
I have always been treated fairly, & promptly at this practice. Making referrals where necessary. And unlike many practices you can get an appointment most of the time.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Good Practice.
Rated 5 stars out of 5
by Jo. D. - Posted on 27 January 2024
I contacted the surgery to ask for advice re ongoing symptoms I was having. Later in the day I received a message offering me an appointment for that evening. I saw the G.P. close to appointment time, he was excellent. He listened to me, understood my concerns and responded with reassurance and a prescription that I needed. I left the surgery, visited the attached pharmacy…also very helpful. The whole process was spot on! Thank you.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Good Practice
Rated 5 stars out of 5
by Kay Blow - Posted on 25 January 2024
I went to the practice to ask for an appointment and was very pleasantly surprised to be given one on the same day to see a GP
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Friendly manner
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
I was seen by a senior nurse who was helpful and considerate when discussing my symptoms. They were easy to talk to and explained next steps.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Ridiculous waiting times
Rated 2 stars out of 5
by Sharon Henderson - Posted on 16 January 2024
After being in a half hour phone queue to get an appointment in the morning we arrived for my sons 5pm appointment at 4.50, we didn't get in for his appointment until 5.45. Just shocking.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Poor service
Rated 3 stars out of 5
by Julie curtis - Posted on 27 January 2024
I had a 3pm appointment and left my workplace at 2pm to give myself plenty of time. I arrived at 2.50 waiting room was empty. At 3.15 I asked the receptionist whether or not I would be seen soon her reply was it’s only been 15 minutes! Considering I’d been on time had taken holiday from work to attend the appointment that reply was not helpful. Would the same approach have been taken if I was that late? I understand emergencies happen however communication would be appropriate in this situation let the patients who are waiting know the nurse doctor is running late rather than being sat there wonder g what was happening. It should not be the norm to go to the doctors and expect to be there way longer than you should be without an apology or explanation. The nurse did apologise but almost reluctantly and preached about the healthy service! Would any other business get a way with such shoddy customer service? The NHS is paid for by the public and I think a bit of respect for that wouldn’t have gone a miss in situation like this.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Caring Professionals
Rated 5 stars out of 5
by Karen Walker - Posted on 21 January 2024
The member of staff on reception was caring and supportive when I rang to voice my health concerns. The female member managed to fit me in within 3 hours the same day due to a cancellation.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled First Class Practice
Rated 5 stars out of 5
by June Yates - Posted on 18 January 2024
Everything regarding this Practice is exceptional. I receive first class care. It is not difficult to get an appointment and I find the Doctors and staff caring and professional. I am particularly grateful and appreciative of the way things were conducted and offered during the very difficult times of Covid. Thank you.
Visited January 2024
North Beverley Medical Centre has not yet replied.
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Review titled Professional, friendly and knowledgeable
Rated 5 stars out of 5
by Andrew John Greetham - Posted on 03 January 2024
Excellent consultation. The information passed on about options ,proceedures and timescale were precise and professional. I think this is an excellent addition to the services offered by the surgery.
Visited January 2024
North Beverley Medical Centre has not yet replied.